iPhone Screen Unresponsive? Here’s How to Fix It

Affiliate Disclaimer: If you purchase through links on our site, we may earn an affiliate commission at no additional cost to you!
Photo of author

Update on

Is your iPhone screen not responding to your taps? Needless to say, such instances are very annoying because your iPhone becomes almost useless if its screen becomes unresponsive.

That said, if finding a solution to the “iPhone screen unresponsive” issue is your intention, continue reading. We explain several fixes to address this issue.

Part 1: Common fixes to try if your iPhone screen is not responding

According to many users, their devices have started to give some trouble after performing 13.1/13.2 updates. “iPhone screen not responding” is just one of those issues, so they are desperate to find a solution.

Apart from the “iPhone screen unresponsive” issue, there are other issues triggered by this update on many devices. The unresponsive home button, camera not working, and Siri not working are the other common issues for your information.

So, in this article, we intend to address all those common issues to the benefit of our readers.

PS: if you are bothered by the issues of The touch screen not working on a Samsung, click to fix them now.

What Can You Do if the iPhone Screen Is Unresponsive?

First of all, let’s take a look at the most common issue; the iPhone screen is unresponsive. There are several ways to fix this issue.

Solution 01: Ensure That Your Device’s Screen Is Clean

Interestingly, some users find their iPhone screen unresponsive just because of dirt and stains. So, the most basic thing you should do is to check if your screen has dirt on it.

If you find hard stains, clean them off. Also, check if your fingers are dirty, oily, or wet. Be sure to turn your phone off while cleaning the screen.

Solution 02: Perform a Hard Restart to Fix ‘iPhone Screen Unresponsive’

If the iPhone screen is unresponsive even after cleaning it, you should opt for a hard restart. As you may already know, a hard restart can resolve a variety of glitches in iOS devices. The steps you should follow are pretty simple to perform this fix.

  • Press and release the “Volume +” button quickly. Do it with the “Volume –“as well.
  • Then, quickly press the “Side” button and hold it to see the Apple logo. Once you see the logo, just leave it.
Perform a hard restart

Solution 03: Force Close the Apps to Fix iPhone Screen’s Unresponsive

If your ‘iPhone screen not responding,’ close the running apps on the device and restart it. For some individuals, this simple step can fix the issue.

There are two ways to do it, depending on your device model.

For Devices without Home Button

  • Swipe the screen from its bottom and pause the movement in the middle. Keep pressing the screen.
  • Once the App Switcher becomes active, close the apps by swiping up.
For devices without Home Button

For Devices with Home Button

  • Perform a double-tap on the Home Button to get the App Switcher activated.
  • Then, close the apps as you wish.

By the way, if you are wondering how to unlock AT&T iPhone, click to learn more.

Solution 04: Delete or Reinstall the Malfunctioning Apps

Here are the steps to remove corrupted or deleted apps.

  • Go to “Settings” and tap on “General.” Then, go to “iPhone Storage.”
  • When you see the apps that need to be deleted, just tap on them and select “Delete App.”
  • If necessary, you can download those apps once again.
Delete or Reinstall the malfunctioning apps

Solution 05: Update Your iOS Version to fix ‘iPhone Screen Unresponsive’

If your iOS version is outdated, that could be a reason for the “iPhone screen unresponsive” issue. Anyway, it is a good approach to keep your iOS updated all the time to avoid potential glitches.

  • Go to “Settings” & then “General.”
  • You can then navigate to the option called “Software Update.” After a while, you will see an option called “Download and Install.” Just tap on it.
  • Wait for the process to be completed.
  • Provide the passcode if prompted.
  • At the completion of this step, your device will be updated with the latest version of iOS.
Update your iOS version

Solution 06: Use the “Reset All Settings” Feature to Fix iPhone Screen’s Unresponsive

Another way to address this issue is “Reset All Settings.” Here’s how to do it.

  • Go to “Settings” and choose the option called “General.” Then, tap on the option called “Reset.”
  • Then, you should tap on “Reset All Settings.”
Use "Reset All Settings" feature

Solution 07: Select the “Erase All Content and Settings” Option (Erase Every File in Your iOS Device) to Fix iPhone Screen Unresponsive

If the soft reset didn’t work, the next resort is to go for “Erase All Content and Settings.” Although this solution can fix the iPhone screen not responding issue, it has one major drawback.

That means, at the completion of this fix, it will delete all the files on your iOS device. As a result, the device will start as a new one. If you can afford to lose all those files, you can go ahead with the steps mentioned below.

  • Go to “Settings” and then select the option “General.”
  • Then, tap on the “Reset” option and choose “Erase All Content and Settings.”
  • Provide your Apple ID so the content will be erased.
Select "Erase All Content and Settings" option to fix iPhone Screen Unresponsive

Part 2: What if the iPhone Home Button is Not Responding?

There are instances in which the iPhone’s screen is working fine, but the Home Button is malfunctioning. In that case, you should try the solutions we have mentioned below and get them working.

Solution 01: Check if Dust and Dirt Are There

When you use an iPhone for a long period, it is totally normal for it to accumulate some dirt. This dirt and dust can accumulate in various areas, including the grooves of the Home Button.

As a result of accumulated dust, the button can start to malfunction. Also, if you have spilled water on the Home Button, that will lead to malfunction. If that is the case, there is no other solution than cleaning it.

Solution 02: Use “AssistiveTouch”

If the device’s Home Button doesn’t work at all, you can use the option called “AssistiveTouch.” This will work as a virtual button that replaces the physical Home Button of your device. Here are the steps to do it.

  • Go to “Settings” and choose “Accessibility.”
  • Tap on the option called “AssistiveTouch.”
Use "AssistiveTouch"

Part 3: iPhone Camera is Not Working

If the iPhone camera is not working, there are some fixes to try and overcome it. Mentioned below are those fixes.

Solution 01: Close and Relaunch the Camera App

As the most basic solution, just try to close the camera app and relaunch it.

  • Tap on the Home Button twice.
  • If you don’t have a home button, swipe up from the bottom, and stop at the center.
  • Locate the camera app from the appearing list and swipe it so it will be closed.
Close and relaunch the camera app

Solution 02: Switch the Cameras

Just try to switch the cameras and see if at least one of them is working. This ensures that you can identify the faulty camera. So, switch from the Front camera to the Rear or vice versa.

Solution 03: Disable the “VoiceOver” Feature

You can disable the feature called “VoiceOver” and see if the other functions (including the camera) are working.

  • Go to “Settings.”
  • Then navigate to the option called “Accessibility.”
  • Turn off the feature called “VoiceOver.”
  • Try to use the camera app now.
Disable "VoiceOver" feature

Part 4: Siri Doesn’t Work

In this section of the article, we explain what to do if Siri is not working on your iPhone.

Solution 01: Check if You Have a Solid Network Connection

As the first solution, you should check if the network connection is working correctly. Check if your device is connected to a Wi-Fi network properly. As you may already know, Siri wants an internet connection to perform.

Check if you have a solid network connection

Solution 02: Make Sure That Siri Is Turned On

You should also check if you have switched on your Siri on the iPhone. If it is not, you should go to settings and enable it.

  • Go to “Settings” and choose “General.”
  • Tap on “Siri.”
  • Toggle the switch so that Siri will turn on.
Make sure that Siri is turned on

Solution 03: Check if You Have Restricted Siri

If you have disabled Siri in Restrictions, the feature will not work. In this case, you should enable Siri and get it back to its normal mode.

Part 5: Use Tenoreshare ReiBoot to Overcome All of the Above Issues

As you may notice, different issues are associated with your iOS device, and they need different solutions. However, many individuals say that those fixes are not working as expected all the time.

In other words, the above solutions may not be that effective. However, the good news is that there is a powerful tool to address all those issues at once. Moreover, the effectiveness of this tool is exceptionally impressive.

The name of this tool is Tenorshare ReiBoot. In a nutshell, ReiBoot can address more than 50 iOS-related issues at once. That saves a lot of time and makes the process easy, even for beginners.

With that said, please follow the below to fix “iPhone screen unresponsive” or any other issue.

  • Download the ReiBoot application on your computer and get it installed. Then, you should connect the faulty iOS device to the same computer. Once you have done that, you can launch the software and click on “Start” button.
Tenorshare ReiBoot
  • Then, click on the option “Fix Now,” to be directed to the next step.
Tenorshare ReiBoot
  • You will be guided to a page where the application gets ready to download the appropriate firmware package. Just browse for a folder and click on the option “Download.”
Tenorshare ReiBoot-Repair Operating System
  • Once the firmware is downloaded, you can click on “Standard Repair.” ReiBoot will start to repair the system now.
Tenorshare ReiBoot

All you need now is to wait for the program to fix the iPhone Screen Unresponsive issue. That’s it!

Tips to Prevent an Unresponsive iPhone Screen

To prevent future occurrences of an unresponsive iPhone screen, consider the following tips:

  1. Keep your iPhone software up to date by regularly installing the latest updates.
  2. Avoid downloading and installing suspicious or incompatible apps.
  3. Protect your iPhone from physical damage by using a protective case and avoiding exposure to water.
  4. Close unnecessary apps running in the background to prevent system overload.
  5. Regularly back up your iPhone to iCloud or iTunes to ensure you have a recent copy of your data.


Dealing with an unresponsive iPhone screen can be frustrating, but by following the troubleshooting steps outlined in this article, you can often resolve the issue on your own. Remember to force restart your iPhone, check for software updates, reset all settings if necessary, and restore your device using iTunes as a last resort.

If all else fails, don’t hesitate to seek assistance from Apple Support. By taking preventive measures and keeping your iPhone updated, you can minimize the chances of encountering an unresponsive screen in the future.


1. Why is my iPhone screen unresponsive?

An unresponsive iPhone screen can be caused by various factors, including software glitches, physical damage, unresponsive apps, system overload, or hardware problems.

2. How do I force restart my iPhone?

To force restart an iPhone, follow these steps based on your device model:

  • For iPhone 8 and later models: Press and quickly release the volume up button, then press and quickly release the volume down button. Finally, press and hold the side button until the Apple logo appears.
  • For iPhone 7 and 7 Plus: Press and hold the volume down button and the side button together until the Apple logo appears.
  • For iPhone 6s and earlier models: Press and hold the home button and the side button together until the Apple logo appears.

3. Will resetting all settings delete my data?

Resetting all settings on your iPhone will not delete your data. However, it will revert all settings to their default values, so you may need to reconfigure certain preferences.

4. Can I fix an unresponsive iPhone screen on my own?

Yes, you can often fix an unresponsive iPhone screen on your own by following the troubleshooting steps mentioned in this article. However, if the issue persists, it’s recommended to seek assistance from Apple Support.

5. What should I do if the troubleshooting steps don’t work?

If the troubleshooting steps mentioned in this article don’t resolve the issue of an unresponsive iPhone screen, it’s advisable to contact Apple Support or visit an Apple Store for further assistance and professional guidance.


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.

More Articles

iMyFone Fixppo Review
iPhone, Reviews

iMyFone Fixppo Review – Learn Everything About Fixppo (iOS)

In this iMyFone Fixppo review, discover how this incredible tool can solve all your iOS-related problems. Learn about its features, modes, and more.
Discord Overlay Not Working
Discord, Repair

Discord Overlay Not Working – Best Ways to Fix It

Despite the effectiveness of the Discord app, many users have reported its Discord overlay feature is not working. ...
iPhone, Reviews

Full Lockito App Review & Its Best Alternative for iOS Users

Location faking apps like Lockito help many users who don’t want their actual location to be visible for ...