How to Get A Refund from Oculus Game?


By Jack

Update on

Refund Oculus Game

Are you looking for a refund from the Oculus game because of its constant flaws or for any other reason?

Well, you are not the only one in the queue; many other individuals expect the same.

So, in this article, we explain some vital information related to refunding the Oculus game.

Get A Refund From Oculus Game – the Eligibility Factor

Oculus Rift can be considered a cutting-edge virtual reality headgear, but it has certain drawbacks. Hardware and software malfunctions have been reported. After some investigation, I could obtain an Oculus refund and preserve all of my hard-earned cash!

Oculus understands that to be a successful game delivery platform, it must appeal to its users. It now provides refunds for Oculus-exclusive applications and games to make this possible.

This article will review some limitations on what customers can be reimbursed for. More importantly, this article will also explain how to request a refund, in this article.

PS: here are the best Oculus Quest 2 head straps for reference.

According to the Oculus Rift’s Content Refund Policy, You Can Expect to Get the Following:

For any reason, you can return Rift’s applications and games. Also, many other Oculus-related products within 14 days of purchase are eligible for a refund. However, you are eligible for a refund if you haven’t used the content for more than two hours.

Have you been enjoying this game for six hours and then want your money back? If that’s the case, you’ll have difficulty getting it. Do you want to see if a game would function on your computer properly?

If not, do you want to check whether the creators have accurately described what it would be like? That is the purpose of creating this tool.

Certain categories of content, however, are not eligible to get a refund on Oculus’ website. As per the Refund Policy, the following items are not necessarily eligible for a refund.

  • Movies
  • Any item purchased as a portion of a larger deal
  • DLC and in-app purchases
  • Content not found on the Oculus platform
  • Repurchased items that you previously returned

Getting a refund from Oculus Game Customer Support for products that the content refund process rejects is possible. To do that, you are supposed to contact Oculus Customer Support.

Besides, if you are looking for the best VR games without controllers or the best battery packs for Oculus Quest 2, you should check out these guides.

How Do I Get a Refund from Oculus Game?

Requesting a refund if you’re not happy with a purchase is easy. To complete the refund, you must utilize the same device from which you purchased the software.

You are not supposed to log out of the account between making the purchase and requesting a refund.

Below are the steps to follow if you want to get a refund from Oculus Game.

01. First, you are supposed to launch the Oculus VR software.

02. When you’re in the upper right corner found in your window, go to the gear symbol.

03. From the drop-down option, choose the option called Settings.

Get a Refund Oculus Game - Oculus Settings

04. To start the process, click on the option “Account” and proceed.

05. A drop-down menu will appear; click on Purchase History to see this information.

Purchase History on Oculus

06. Next, select the More option next to the game you’d like to get a refund for.

07. By pressing the button, you can request a refund.

Request Refund Oculus Game

08. Select Refunds Reason using the drop-down option in the eighth step.

09. Select the reason why you are going to ask for a refund Oculus game.

Select reason to Get a Refund Oculus Game

10. Add extra information if you feel it is necessary.

11. If you want to proceed, hit Enter.

Add extra information

12. It’s time for you to enter the Oculus PIN when prompted at this stage.

13. You can then submit the filled form to proceed.

enter the Oculus PIN

14. Your refund may happen within five days or so to process. However, you should know that it shouldn’t usually take over 72 hours. That’s the process of getting a refund from the Oculus game.

Also, let’s dive into this comprehensive guide to fix your Oculus controller not working issue! Discover troubleshooting tips and solutions for a seamless VR experience.

Frequently Asked Questions

Here are some important questions users usually ask about getting a refund from the Oculus game. Go ahead and read it.

Every purchase is eligible for a single refund. You are entitled to one refund if you purchase it from the company’s official website. You are entitled to one refund if you purchase it from an Oculus shop. The refund limit for Steam purchases is 1.

They are non-refundable, like most software. Therefore you should be careful while purchasing them. The best location to acquire Quest 2 is It is completely based on what you’re looking for, so it’s hard to give a straightforward answer.

Oculus Quest is not associated with Netflix, but it does offer a large range of other content.

Well, refund Oculus games are currently not available for Quest. This is because the Quest is a brand-new all-in-one headset.


While virtual reality gaming on the Oculus platform is a captivating experience, occasional refund requests are a natural part of the gaming journey. Understanding the Oculus refund policy, meeting eligibility criteria, and following the proper steps for requesting a refund can help you navigate the process smoothly.

By adhering to these guidelines, you can ensure a hassle-free experience and enjoy exploring the vast world of Oculus games.


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.