Dealing with an iPhone problem – whether it’s a software or hardware issue – can be frustrating and in some cases, expensive to fix.
Some of the most common errors that iPhone users experience are app installations not completing, random network disconnections, and our focus in this article, the iPhone 6 black screen problem.
The problem that these iPhone users run into when dealing with an iOS issue is that there are so many online guides out there that they don’t know which one to follow or which one will work.
Fortunately, we have put together short guides for methods that are guaranteed to fix your iPhone 6’s black screen issue so that you can once again use it.
Software or Hardware?
Before you decide which approach you should take to fix iPhone 6 black screen, you have to take the time to do some investigating and determine whether the problem you’re experiencing is hardware-related or software-related. This isn’t always easy to do, although we’ll talk you through it.
Let’s say you recently tripped and your phone dropped on concrete, shortly after this the black screen problem arose – if this is the case, the problem is most likely hardware related, in which case you should focus on hardware fixes first. Other common situations that are hardware-related include dropping your phone in water, spilling a drink on it, or accidentally getting food stuck in the lightning port.
On the other hand, software issues can be more difficult to identify. Common software issues include outdated firmware, corrupt system files, malware, or even an app not running properly. The truth is, realizing that you have a software issue isn’t easy if you don’t know what you’re looking for.
Fortunately, a lot of iPhone issues (regardless of whether they’re software or hardware related) can be fixed by simply restarting your phone, leaving it for a few minutes, and turning it back on. However, if that doesn’t help you out, take a look at some of the fixes that we’ve detailed below.
The first method that we’re going to show you is the best fix available to fix iPhone 6 black screen whenever it’s a software problem, and for this method, we’ll be using dr.fone – iOS Repair. This program is efficient, reliable, and can effectively fix a wide range of iOS issues that you may experience.
Whether you’re having problems with a black screen, your apps aren’t loading properly, or you simply can’t connect to a network, you can use dr.fone – iOS System Repair to fix it.
Follow the short guide below to fix an iPhone 6’s black screen quickly.
Step #1 – Start by downloading, installing, and launching Dr.Fone on your computer.
Step #2 – Connect your iPhone using a lightning cable.
Step #3 – From the main menu you will be presented with all available dr.fone features. For this method, click on the “System Repair” option.
Step #4 – On the following screen, you’ll be shown all of the details that you should know before proceeding. After reading these details and you’re ready to continue, click “Start“.
Step #5 – Dr.Fone will now instruct you to put your iPhone into DFU mode. To do this, simply follow the instructions which are shown on-screen.
Step #6 – Once your device has DFU mode enabled, you’ll be prompted to enter some information about your iPhone and the firmware which is installed. Enter the required information and click “Download” to continue.
Step #7 – The firmware will be downloaded by Dr.Fone. This may take a while as the download speed depends on your broadband’s speeds, so feel free to leave your computer for a while.
Step #8 – Once the download is complete, your iPhone will have a fresh firmware installation, and you’ll be able to use it without experiencing the black screen issue.
On top of using dr.fone – iOS Repair to fix iPhone 6 black screen, this program includes a lot of other features, including:
- Fix any iOS issues without experiencing data loss.
- Solve common iPhone problems such as black screen, iPhone repeatedly restarting, device stuck in recovery mode, display stuck on the Apple logo, iPhone Won’t Restore, and many others.
- Fix iPhone errors that prevent your device from working with iTunes as it should be.
- Compatible with all iPhones, iPads, and iPods, as well as being compatible with all up-to-date iOS versions.
No matter what software related problem you’re experiencing with your iPhone, your best bet is to start by trying out dr.fone – Repair (iOS). Contrary to what you might believe, even though dr.fone is reinstalling your iPhone 6’s firmware, none of your personal data is deleted, and you’ll find everything exactly where it was before – no data loss, your iPhone’s problem solved, what’s not to love?
Next, we’re going to look at iTunes. Of course, we highly recommend using Dr.Fone – Repair instead of iTunes (for several reasons), although if you don’t want to purchase this program, then you can go ahead and do the same job with iTunes.
If you want to fix iPhone 6 black screen with iTunes, then follow our short guide below.
#1 – If you don’t already have iTunes on your computer, download and install it now.
#2 – Launch iTunes and connect your iPhone 6 using the appropriate lightning cable.
#3 – After a few seconds, iTunes will recognize your device and once it has, click on the “Summary” option located on the left panel.
#4 – From here, click on the “Restore iPhone” feature located on the right side of iTunes.
#5 – A warning message will appear on your display alerting you that all of your personal data will be removed and that your settings will be wiped. Click on the “Restore” button to proceed.
Note: you may be asked to enter your device into recovery mode before iTunes restores your device, although this isn’t always the case.
#6 – iTunes will then download the most recent iOS version that is compatible with your iPhone, wipe your iPhone, and install iOS on it.
#7 – After a few minutes, your iPhone will restart, and once it loads up, you’ll be presented with the iOS setup menu. Once you’ve set it up, you’ll no longer see the iPhone 6 black screen.
The biggest issue with using this method is that you will be losing all of the personal data that you have stored on your iPhone. This can be worrying, and it is the most common reason that iPhone users avoid using iTunes to fix their iOS issues.
Hardware issues are significantly harder to deal with. Considering that you can’t open up your iPhone and replace any broken parts without any advanced technology experience, it’s not recommended that you deal with hardware issues on your own – instead, contact a professional.
However, there are a few things that you can try before contacting a professional or an Apple store. Some of the things that you can do are:
- Clean your iPhone’s ports using a toothpick. This will remove any dust which is stuck which may be causing certain components to overheat and function incorrectly.
- Let your iPhone battery die then recharge it completely. If your iPhone doesn’t turn back on or isn’t charging, try using a different lightning cable and a different charging source (e.g., your computer or wall socket).
- Contact Apple. If you have a warranty for your iPhone or you currently have insurance, you can have Apple take care of the problem for you; completely hassle-free.
We don’t recommend that you open up your iPhone at home and try to determine what hardware component is broken. This could result in your iPhone being unusable.
After reading the different guides that we’ve presented you within this article, we hope that you’re able to fix your iPhone and get rid of the iPhone 6 black screen issue.
There’s no denying that this is one of the more frustrating iPhone issues to deal with – especially considering how you aren’t actually able to view your settings or your device’s display.
But if you take your time to inspect your iPhone, determine whether or not it’s software or hardware related, and contact an Apple store if necessary, you’ll fix your iPhone in no time at all.