The Facebook something went wrong error is one of the most annoying errors users face while using Facebook. It occurs when you try to open a webpage or do an action that requires authentication.
The error message on your screen will read, “something went wrong.” And it will ask if you want to send Facebook a report or continue with your current session.
Although this bug can be annoying, there are ways to fix it. And you will be introduced to some of such ways in this article. So, read on.
Reasons Why the Facebook Something Went Wrong Error Occurs on Your Facebook Page
In most cases, the Facebook something went wrong error is caused by a glitch on Facebook’s end.
You see that error message on your Facebook page’s screen for several reasons.
And some of such reasons are as follows:
Reason 1. Network Issue on Your Device
The first common reason that is causing the error on Facebook something went wrong to occur is a network issue.
To fix your network issue, you must check your wifi connection and cellular data connection.
You can also check your device’s network speed by running a speed test on any website that offers it. You can also verify that your network is stable by using a wifi analyzer app.
Or by looking at how many signal strength bars are present on the Android icon in your status bar.
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Reason 2. Glitch on the Facebook Website
The Facebook website could be experiencing technical difficulties. Or it could just be down for maintenance.
The Facebook website could also be experiencing a glitch or having a problem with its servers. If you see an error message on the Facebook website, there’s maybe something wrong with its code.
There are a number of different reasons why this could be happening. It could be due to an outage or server maintenance, or there could be a problem with the code on the website itself.
The Facebook website could be down for maintenance, or there could be an outage in your area. If it is down for maintenance or experiencing other issues, try again later.
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Reason 3. Hindrance from Browser Extensions
You might have a browser extension that is not compatible with Facebook. If you have extensions installed and you get the Facebook something went wrong error, try uninstalling them and logging in again.
If the error still appears, then it means that your browser extensions are not causing the problem.
In this case, try connecting to different VPN services and using Facebook with them.
If you still get the Facebook something went wrong error; it might be a problem with your computer. Try restarting your device and trying to log in again.
If this doesn’t solve the problem, try using a different browser like Google Chrome or Mozilla Firefox.
Reason 4. Faulty VPN Connection
The following reason might be that your VPN service is not working correctly. The government has blocked the VPN connection, or it may be down because of other reasons.
You should contact your VPN provider and ask for their assistance to fix the issue. You might also want to try using a different browser on your computer or device, as some browsers might not be compatible with the current version of Windows 10.
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7 Fixes for Solving the Facebook Something Went Wrong Error
There are many ways in which you can fix the issue of Facebook something went wrong error.
There are fixes that we are going to tell you quite simply, and you won’t need any technical abilities to try them.
So, let’s now introduce you to the fixes.
Fix 1. Log Out and Log Back into Your Facebook Account
The easiest fix for Facebook if something goes wrong is to re-login. You will have to log out of Facebook and then log back in.
If the problem is solved, you can close this article and resume your day as usual. If it’s not solved, keep reading!
Try clicking on “Home” or “Timeline” to see if this opens up your News Feed or Timeline. If it does, try logging out and then back in again. Make sure that you choose the correct profile when logging back in.
Also, try opening a new tab on your browser so that no bugs are coming from other tabs used once with Facebook.
Fix 2. Clean the Browser Cache and Cookies
To resolve the Facebook something went wrong issue, the next fix you can try is clearing the browser cache and cookies.
If your internet browser is Google Chrome, follow these steps:
- Open the Settings menu.
- Click on “Advanced.” Then scroll down until you see “Clear browsing data.” Click on it and then click “Clear browsing data.” This will clear all of your temporary internet files and cookies. It may take a few seconds for this process to complete.
- Once finished, close your settings. And reload Facebook. Do this to test whether the problem still exists after clearing everything out of the browser’s cache and cookie containers.
If you’re still having problems with Facebook, try restarting your computer. This can often fix minor software issues that are causing the problem.
If this doesn’t work, try using a different browser, such as Firefox or Safari, instead of Chrome.
Fix 3. Remove the Browser Extensions That Are Causing the Trouble
Another way to fix the Facebook something went wrong error is by removing your browser extensions. You will have to remove any extensions you have installed.
And then restart your computer and reinstall the browser. After that, reinstall all your extensions one by one until this issue is fixed.
You can also try using a different browser. Such as Google Chrome or Mozilla Firefox; if you are having trouble with Facebook something went wrong error.
If you are using a third-party extension, try disabling it and then check if that fixes the problem. If it does, then reinstall them one by one until you find out which extension is causing this issue.
Fix 4. Disable the VPN
The next thing you can do to fix the Facebook something went wrong error is to disable the VPN extension.
You can do this by navigating these settings. Settings > Apps > Facebook > Permissions > Turn off all permissions or clear data.
If you’re on an Android device, you can also try disabling your VPN by going to Settings. And then Apps > Facebook > Permissions > Turn off all permissions or clear data.
Fix 5. Reset Your Device’s Network Settings
The next fix for Facebook something went wrong error involving resetting your device’s network settings.
To reset your network settings, you will have to do the following:
- Go to Settings on your device and scroll down to the bottom of the page.
- Select Reset at the bottom of the page, enter your passcode, or use Touch ID or Face ID if needed.
- The device will ask you if you want to reset network settings; click Reset Network Settings.
- You will be warned that all settings will be erased. So ensure everything is backed up before continuing! Just follow through with it anyways unless some things need to be saved first because they can’t be backed up.
- Wait while this process completes itself, which could take 5-10 minutes. Depending on how long it takes for iOS 11+ devices (older versions may take longer).
- Once done, reboot the device by holding the power button until the slider appears. Swipe away from it towards the home button again until the phone vibrates again. And then release the buttons when ready.
You may need to re-enter your wifi password again, but everything should be back to normal. You can also try resetting your device’s settings by going into Settings > General > Reset and then selecting Reset All Settings.
Fix 6. Try Using a Different Browser for Using Facebook
If you’re running into this issue with Facebook something went wrong on your computer, try using a different browser.
We recommend trying Chrome, Firefox, or Safari. If you aren’t running into the issue when using one of these browsers, then your browser might be the source of the problem.
If that doesn’t work for you and you’re still having issues with Facebook settings, try switching to another browser on those devices.
Fix 7. Reach Out to Facebook’s Customer Support Team
If you’re still experiencing the error message, it’s time to reach out to Facebook’s customer support team. You can do this by emailing them.
If you have a specific problem that you’d like help with, be sure to include it in your email. Also, make sure that they know what device or browser you’re using so they can assist with your issue as best they can.
It may take some time for Facebook staff members to respond. It typically takes 24 hours for them to respond.
But if it’s been more than 24 hours and no one has gotten back to you, try contacting them again by phone. Or send another email or tweet @facebook.
1. Why do I keep seeing the “Something Went Wrong” error on Facebook?
The “Something Went Wrong” error on Facebook can occur due to temporary issues with the platform, problems with your device or browser settings, or conflicts with third-party applications.
2. Will clearing my browser cache and cookies delete my saved passwords?
No, clearing your browser cache and cookies will not delete your saved passwords. However, it will remove temporary files and data associated with websites you have visited.
3. How can I update my browser to the latest version?
To update your browser, open its settings menu, look for the update or about section, and check for any available updates. Follow the prompts to install the updates.
4. Can using a VPN cause the “Something Went Wrong” error on Facebook?
Yes, using a VPN (Virtual Private Network) can sometimes cause conflicts with Facebook, leading to the “Something Went Wrong” error. Try disabling the VPN and accessing Facebook without it.
5. What should I do if none of the troubleshooting steps resolve the error?
If none of the troubleshooting steps mentioned in this article fix the “Something Went Wrong” error, it is advisable to contact Facebook support for further assistance. They can provide personalized guidance based on your specific situation.
Facebook is an excellent tool for businesses and individuals. However, sometimes something goes wrong, and you get an error message.
Thankfully, there are fixes for some of these issues. You must try the fixes to get rid of the Facebook something went wrong error. The issue will definitely get resolved if you follow the troubleshooting tips.
And one more thing, if you are using the Facebook app rather than the browser/website, we recommend you uninstall the app and reinstall it.
Uninstalling and reinstalling the Facebook app can help you get rid of the Facebook something went wrong error. You can also check if the app version is up-to-date or not. If it is not updated, make sure to update it.