Resolving Spotify Song Skipping Issue: A Comprehensive Guide

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Spotify Keeps Skipping Songs

Are you experiencing that dreaded issue where your Spotify keeps skipping songs, disrupting your flow, and souring your mood? You’re not alone. Let’s figure out what’s happening and how to fix it.

Part 1. Identifying the Problem of Spotify Jumping 10 Seconds

Is it Spotify or Your Device?

Is the song skipping issue happening across all your devices, or is it isolated to one? Answering this can help isolate the issue, helping you decide whether you need to focus on a device-specific solution or if it’s a problem with your Spotify account.

Investigating the Symptoms

Spotify may be skipping songs entirely or just parts of them. Each symptom may point to a different root cause, making this initial investigation vital for a swift resolution.

Besides, if you have been looking for a great Spotify alternative, then we will list the seven alternatives to Spotify for you.

Part 2. Potential Causes of the Spotify Skipping Songs Issue

Internet Connectivity Issues

Spotty internet connection can cause buffering issues, leading to the skipping of songs. If your Wi-Fi signal is weak or your mobile data isn’t up to snuff, Spotify may have trouble delivering your music smoothly.

Corrupted Spotify Cache

Like many apps, Spotify stores temporary data to speed up performance. If this cache becomes corrupted, it can cause Spotify to behave erratically, including skipping songs.

Software Glitches

Sometimes, a minor software glitch can cause Spotify to malfunction. This can result from issues in Spotify’s code or conflicts with other software on your device.

Also, in this article, you will learn how to delete playlist on Spotify and clear recently played tracks with these simple steps. Keep your playlists organized and remove unwanted songs.

Part 3. Simple Solutions to Try First

Checking Internet Connection

First, test your internet connection. A slow or unstable connection can be the root cause of your Spotify woes.

Checking Internet Connection

Restarting Spotify

Sometimes, simply exiting and restarting Spotify can resolve minor glitches causing song skipping.

Updating Spotify

An outdated Spotify app can lead to bugs and performance issues. Ensure you’re running the latest version to eliminate this as a potential cause.

Update the Spotify App

In addition, you may find that you cannot listen to some songs on Spotify. In this article, we’ll discuss why Spotify is not playing songs and how you can fix it.

Part 4. Advanced Solutions for Spotify Skipping Song

1. Clearing Spotify Cache

You can clear your Spotify cache from within the app settings. This can resolve issues caused by corrupted temporary data.

For Desktop:

  • In the Spotify desktop application, find and click on the Profile icon, which will lead you to Settings.
  • Once in Settings, you need to scroll until you find the Storage section. Here, you’ll see an option labeled ‘Cache‘.
  • Beside this option, there’s a button that says ‘Clear cache‘. Click on it.
  • To finalize the process, you’ll need to click ‘Clear cache‘ once more for confirmation.

For Mobile:

  • On the Spotify mobile app, locate the Gear icon to access Settings.
  • In the Settings menu, find and tap on ‘Storage‘.
  • Within this section, you’ll notice an option to ‘Clear cache‘.
  • Tap on this, and to confirm the action, tap ‘Clear cache‘ one more time.
Clearing Spotify Cache

2. Sign Out of Spotify

After eliminating the app’s cache on your device, the next step is to sign out of your Spotify account. Doing this helps clear any remaining cache and temporary data linked to your account.

For Desktop:

  • To log out from your desktop, click on the Profile icon, followed by ‘Log out’.
Sign Out of Spotify For Desktop

For Mobile:

  • If you’re using mobile, tap on the Gear icon to access Settings. Scroll toward the bottom and select ‘Log out‘.
Sign Out of Spotify For Mobile

3. Restart Your Device

To address any app-related issues, reboot your device.

For Desktop:

  • If you’re on a Windows PC, navigate to Start, select the Power button, and then ‘Restart‘.
Restart Your PC
  • For Mac, go to the Apple menu and choose ‘Restart‘.
Restart the Mac system

For Mobile:

  • On both Android and iOS devices, press and hold the power button and swipe the power-off slider to switch off the device. Once the screen turns black, press and hold the power button until the device powers back on.

4. Log Back into Spotify

After restarting, launch the Spotify app and sign back in with your account. This process of logging out and back in again helps refresh your Spotify session, which can potentially resolve temporary issues causing song skips. Try playing a song to see if the problem persists.

For Desktop:

  • From your desktop, find the song you want to stream. Either click the ‘Play‘ button or double-click on the track and verify if Spotify continues to skip songs.

For Mobile:

  • On mobile, find the desired song in ‘Your Library‘ or within Spotify’s music catalog. Tap on the song to play it and check whether the issue is resolved.

5. Reinstalling Spotify

If all else fails, you may need to reinstall Spotify. This can resolve deeper software conflicts that simple troubleshooting can’t fix.

6. Contacting Spotify Support

When and How to Reach Out

If you’ve tried all these solutions and your Spotify is still skipping songs, it may be time to contact Spotify’s support team. They can provide further help and potentially identify larger issues at play.

Part 5. Strategies to Solve Spotify’s Song Skipping Issue

Once upon a time, users across the globe reported that Spotify was unaccountably skipping songs at a rapid pace. Eventually, they discovered that the issue was a result of glitches in Spotify’s servers.

Therefore, when your Spotify app starts skipping songs, it’s worthwhile to check online to see if others are encountering the same issue concurrently. If you’re the only one experiencing this, here are some solutions you can use to rectify the situation.

Solution 1: Turn Off Offline Mode

If you notice that the issue is linked to the Offline Mode, turn it off on your device.

For Desktop:

  • On a Windows PC, click on the More button (represented by three horizontal dots) located in the upper-left corner of the app interface. Go to File > Offline Mode, and uncheck the Offline Mode option.
Turn Off Offline Mode For PC
  • For a Mac, click on Spotify in the Apple menu, select Offline Mode, and uncheck it.
Turn Off Offline Mode For Mac

For Mobile:

  • On a mobile device, tap on the Gear icon to open Settings. Navigate to Playback > Offline, and switch off the Offline option.
Turn Off Offline Mode For Mobile

Solution 2: Deactivate Crossfade/Gapless Playback

The crossfade feature gradually reduces the sound of one song while simultaneously increasing the volume of the next, thus enabling a smooth transition between tracks. However, this feature may cause interruptions or skips in Spotify playback. By disabling this feature, you can remove potential conflicts or delays that could occur during the transition, thereby fixing the skipping issue.

For Desktop:

  • On the desktop version, click on the Profile icon > Settings. Go to Playback > Crossfade songs, then switch off the Crossfade songs option.
Deactivate Crossfade Songs For Desktop

For Mobile:

  • On a mobile device, tap on the Gear icon. Scroll to Playback > Crossfade, then switch off the Gapless Playback option.
Deactivate Crossfade Songs For Mobile

Solution 3: Deactivate Hardware Acceleration (desktop only)

Hardware acceleration is a feature that delegates specific tasks to the computer’s GPU (Graphics Processing Unit) or other hardware components to enhance performance.

However, it can sometimes lead to compatibility issues or conflicts, causing playback problems on Spotify. By disabling hardware acceleration, you can reduce your computer’s dependence on hardware for certain processing tasks, hence fixing the skipping issue.

For Desktop:

  • On a Windows PC, click on the More button (three horizontal dots icon) in the upper-left corner of the app interface to open the Windows menu. Go to View > Hardware acceleration and deselect it. Alternatively, click on the Profile icon > Settings, scroll to the bottom, and switch off Enable hardware acceleration.
Deactivate Hardware Acceleration For Desktop
  • For Mac users, click on Spotify in the Apple menu, select Hardware Acceleration, and deselect it.
Deactivate Hardware Acceleration For Mac

Solution 4: Modify Streaming Quality

Spotify offers several format options for streaming music online. Switching the streaming quality from “Automatic” to “Very High” could potentially resolve skipping issues, particularly if they’re caused by network problems.

For Desktop:

  • On the desktop version, click on the Profile icon > Settings. Scroll to Audio quality > Streaming quality. Click on the downward-facing chevron icon on the current option (like Automatic) and select Very High from the drop-down menu.
Modify Streaming Quality For Desktop

For Mobile:

  • On a mobile device, tap on the Gear icon to open Settings. Scroll to Audio quality. Under Streaming, select Very High for your WiFi streaming, Cellular streaming, or both.
Modify Streaming Quality For Mobile

Solution 5: Restart the Windows Audio Endpoint Builder (Windows only)

The Windows Audio Endpoint Builder service manages audio devices and enhances the audio experience on Windows systems. If you’re facing the skipping issue on your Windows PC, restarting this service could potentially help resolve the issues in certain cases.

For Windows PC:

  • Initiate the Run dialog box by simultaneously pressing the Windows key and ‘R‘ on your keyboard.
  • Type “services.msc” (without quotes) and press Enter to open the Services window.
  • Scroll down the list of services and then find “Windows Audio Endpoint Builder“.
Windows Audio Endpoint Builder
  • Right-click on it and select Restart from the connect menu. Or select the option and click on the “Restart” the service.
Restart Windows Audio Endpoint Builder
  • Allow the service some time to restart, and once it’s done, you can proceed to close the Services window.

Part 6. Comprehensive Solution for Spotify’s Song Skipping Problem

If none of the above solutions work and Spotify continues to skip songs, there’s a final solution to consider. You can use the DRmare Spotify Music Converter to download and convert Spotify songs, podcasts, audiobooks, etc., even without Spotify Premium. This enables you to enjoy Spotify tracks offline permanently on any media player.

The DRmare Spotify Converter also supports converting Spotify audio to formats such as WAV, MP3, AAC, M4B, M4A, etc. It maintains 100% of the original music quality, including ID3 tags and metadata information.

Moreover, you can customize the quality of your Spotify songs by altering the bitrate and sample rate. Once the conversion process is finished, you’re free to enjoy Spotify music on any device or media player.

Key Features of DRmare Spotify Music Converter:

  • Download Spotify songs, podcasts, and albums without a Premium subscription
  • Convert Spotify tracks to various formats like WAV, AAC, MP3, and more
  • Download and convert Spotify music tracks at a 5X high speed
  • Retain lossless sound quality and full ID3 tags

To start, make sure you’ve installed the DRmare Spotify Converter. You can directly click on the ‘Download‘ button above or go to DRmare’s official website. After installation, follow these steps to fix the Spotify skipping issue.

Step 1: Add Spotify Songs to the DRmare Music Converter

Once the DRmare Spotify Converter is installed on your computer, launch it. The Spotify app should automatically open. Locate the Spotify songs or playlists you want to convert and drag and drop them into the DRmare’s main window. Alternatively, you can copy/paste the URL link of the Spotify playlist into the search box of DRmare and then click on ‘+‘.

DRmare Spotify Music Converter

Step 2: Modify Output Parameters for Spotify Songs

Navigate to the “Menu” tab and then select the “Preferences” > “Convert” option. Now you can set the output format of Spotify music to a common format from the six output audio format options provided by the DRmare program. You can also adjust parameters like channel and sample rate for the Spotify music files.

Modify Output Parameters for Spotify Songs

Step 3: Convert Spotify Songs to Rectify Spotify’s Song Skipping Issue

Finally, once you’ve confirmed that all the settings are correct, click on the “Convert” button. The DRmare Music Converter will download and convert your Spotify playlist to common formats at 5X speed. The converted tracks will be in the “Output” folder on your computer. You can listen to them with your local music player or transfer them to other devices for offline playback.

Convert Spotify Songs to Rectify Spotify's Song Skipping Issue


No one likes it when their favorite tunes are interrupted. But with the steps outlined above, you can hopefully get back to streaming your Spotify playlists without a hitch.

So, get ready to say goodbye to those annoying skips and hello to uninterrupted music bliss!


This can be due to various reasons, including poor internet connection, corrupted cache data, or software glitches. Try some of the solutions listed above to resolve the issue.

You might consider assessing the state of your internet connection, clearing your Spotify cache, updating or reinstalling Spotify. If these don’t work, consider reaching out to Spotify’s support team.

Yes, a VPN can potentially cause this issue if it results in a slow or unstable internet connection. Try disabling your VPN to see if this resolves the problem.

This may be due to issues with your Bluetooth connection rather than Spotify itself. Check to ensure your Bluetooth device is properly connected and functioning.

Clearing Spotify cache removes the temporary data stored by the app, which can sometimes become corrupted and cause issues like song skipping.


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.

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