Reasons and Fixes for Spotify Not Playing Songs


By Jack

Update on

Spotify Not Playing Songs

Streaming services like Apple Music and Spotify are booming. However, there are times when the service isn’t working as well as you might expect.

This article lists some common reasons why music is not playing when you try to listen to your favorite songs.

And along with the reasons, this guide will also introduce you to some fixes for Spotify not playing songs. Fixes for solving this annoying issue.

So that you can play songs on your favorite Spotify app and refresh your mind, now, let’s get started.

Reasons Why Spotify is Not Playing Songs

Spotify is an excellent music streaming service. But it can be frustrating if it keeps playing the wrong songs.

Here are some of the most common reasons why Spotify is not playing songs as expected:

1. Outdated Spotify Application Software

The most common reason for Spotify not playing songs is a problem with the app’s software. The most basic method to fix it is by updating your software. If you use an iPhone or iPad, go to the App Store and update your Spotify application.

If you are on a computer, go to the Spotify website and update it there. You may need to restart your phone or computer for these updates to take effect properly.

2. An Issue with the Spotify App

If you’re experiencing Spotify not playing songs issues with the Spotify app, there is something that you can try.

First, try restarting your device and then relaunching the app. You can also try updating to the latest version of Spotify. By going to Settings > General > About This Device > Software Update on an iPhone or iPad.

If that doesn’t work, please try logging out of your account and logging back in again. You can also use another device to see if it works instead of yours.

Also, if you want to learn how to delete recently played playlists on Spotify, we will talk about everything about deleting Spotify playlists.

3. The Device’s Memory is Full

If you use a device with limited storage space, the system may have deleted your music files to make room for other files. This is due to Spotify’s cache system, which deletes its cache when it reaches a specific size.

To solve this issue, you can try deleting some files from your device to free up space and then restart Spotify. If this does not work for you, please check whether there are any corrupt or damaged files on your computer.

Ways to Fix Spotify Not Playing Songs

When your music on Spotify stops playing, you might think the internet has cut out. Or you may think that Spotify has become unreliable.

However, there are ways of resolving this Spotify not playing songs problem. And some of such ways are:

1. Restart the Spotify App

If your Spotify app is not working, restarting it may fix the problem.

For Mac:

  • Navigate to Apple Menu and Click it
  • Click on Force Quit
  • Click on the Spotify
  • Click on Force Quit
Restart the Spotify App on Mac
  • Start the Spotify App

For Windows:

  • Right-click the Taskbar
  • Navigate to Task Manager
  • Click on Spotify after finding it
  • Tap End to end the task
Restart the Spotify App on Windows

For Mobile Phones:

  • Close the app
  • And Reopen it

So, these were the steps for restarting the Spotify app on different devices.

Now let’s move on with the second troubleshooting tip to fix the issue of Spotify not playing songs.

2. Log Out of Your Account & Log Back In

This can fix a lot of issues. If you experience trouble with Spotify not playing songs, ensure that the issue isn’t with your account settings/account.

To do this, log out of Spotify and then log back in again. This will refresh everything and should help get things working smoothly again.

Log Out of Your Spotify Account & Log Back In

If not, try logging out and then logging back in again!

3. Update the Spotify App

The next thing to do when the issue of Spotify not playing songs arises is to update the app.

Go to the App Store or Google Play Store to update your Spotify app and search for Spotify. Click Update to install the latest version of Spotify.

Update the Spotify App

You can also check for updates in your device’s Settings app.

4. Clean the Storage and Cache on Your Device

If you don’t have enough free storage space available on your device, Spotify not playing songs issues can occur. To fix this problem, try cleaning the cache and storage from within the app itself.

Your device stores data in a file called “cache.” The cache is used to keep easily accessed info accessible for quicker access by apps. It can also store temporary files that are no longer needed by an app.

If a song or playlist isn’t playing because of this issue, clean out your cache. And restart your phone or tablet so that it can download more content from Spotify’s servers again.

To clear the cache, go into Settings > Storage > Clear Cache on Android devices.

Clean the Storage on Your Device
Clean the Cache on Your Device

On iPhones with iOS 10 or later versions, go into Settings > General > Storage & iCloud Usage > Manage storage.

And then tap on Apps & Files at the bottom of these menus to see what apps are using up all of your memory space. Tap on each one individually until they’re grayed out/deleted. So they don’t take up any more space without being useful first!

5. Go Offline and Go Back Online

  • Go offline by tapping the Spotify icon in the top right corner of your screen.
  • Go back online by tapping the Spotify icon in the top right corner of your screen.

You can also go offline and back online to refresh your cache. This can fix some problems with playing songs on Spotify.

6. Manage Your Downloads on Spotify

Managing your downloads on the Spotify app is a great fix for Spotify not playing songs.

  • To manage your downloads, tap the menu icon in the top left corner of your screen.
  • Tap Downloads, then select Manage Downloads.
  • Tap Delete All Downloads to remove all downloaded songs. Or tap Select to pick individual songs to delete.
  • Clear the cache and Storage. Go to Settings > Storage > Delete Cache.
Manage Your Downloads on Spotify

7. Disable High-quality Streaming on Spotify

You can try to fix this Spotify not playing songs problem by turning off high-quality streaming on Spotify. To do this, follow these steps:

  • Tick on the three dots at the top right corner of your Spotify window and click “Settings.”
  • Click “Audio Quality” in the left navigation bar.
  • Then choose “Normal” under the Streaming Quality section of settings.
Disable High-quality Streaming on Spotify
  • Click the “Save Changes” at the bottom of the screen to save your changes.

8. Uninstall and Reinstall Spotify

One of the simplest ways to fix Spotify not playing songs is by uninstalling and reinstalling it. Follow these steps to do so:

  • Open your device’s app drawer, then look for Spotify. Tap on it to open.
  • When you get a popup window saying, “Spotify isn’t working,” tap OK.
  • Tap Uninstall.
Uninstall and Reinstall Spotify
  • Then confirm by tapping Uninstall again in the following box on your screen. This will uninstall Spotify from your device.

If you’ve already uninstalled Spotify, go ahead and reinstall it. Open your device’s app drawer, then look for Spotify. Tap on it to open.

Besides, looking for a way to get rid of Spotify? If so, read on “how to uninstall Spotify on Mac or Windows“; you will know about different ways to perform this task!

When you get a popup window saying, “Spotify isn’t working,” tap OK. Tap Install again in the following box on your screen; this will reinstall Spotify on your device.

Frequently Asked Questions (FAQs)

FAQ 1: Why is Spotify not playing songs even with a strong internet connection?

This could be due to other factors like cache issues or problems with the Spotify app itself. Try clearing the cache and data or updating the app to see if it resolves the problem.

FAQ 2: How can I clear the cache and data on Spotify?

To clear the cache and data on Spotify, go to your device’s app settings, locate Spotify, and select the option to clear cache and data. Keep in mind that this will log you out of the app temporarily.

FAQ 3: I have updated Spotify, but the issue persists. What should I do?

If updating Spotify didn’t solve the problem, try logging out of your account, uninstalling the app, restarting your device, and reinstalling the latest version from the official app store. Then, log back in and check if the issue has been resolved.

FAQ 4: Can a faulty audio cable cause Spotify to stop playing songs?

Yes, a faulty audio cable or connection can disrupt the audio output, leading to Spotify not playing songs. Ensure that your audio cables are properly connected and in good working condition.

FAQ 5: What should I do if none of the solutions mentioned in the article work for me?

If none of the provided solutions fix the issue, it is advisable to contact Spotify’s support team directly. They can offer personalized assistance and troubleshoot the problem specific to your account or device.


There are several solutions if you are having issues with Spotify or the issue of Spotify not playing songs.

The most important thing to do is check your internet connection. And ensure the internet is strong enough for streaming music.


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.