Quickly Fix There Was A Problem Parsing the Package

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By Jason

Android errors are far from uncommon. Some users experience Android errors every week and shrug them off, but errors like “there was a problem parsing the package” aren’t as easy to dismiss.

This particular error prevents users from downloading games from the Google Play Store. As you can imagine, it’s troublesome, and because it prevents you from downloading or updating certain apps, you probably want to fix it quickly.

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Unfortunately, given that so many reasons for this error show up, fixing it requires some trial and error. To help you along the way, we’ll look at the known reasons for the common parsing error and how to start fixing it.

Part #1 – Reasons for “There Was a Problem Parsing the Package.”

First, it’s a good idea to understand what causes the problem you’re trying to fix. This allows you to narrow down the list of fixes that may help you.

Google has yet to repair this problem, so the exact reason for the parsing issue is unknown. Nonetheless, here are a few of the most common reasons for it appearing.

Reason 1 – Updating Android

Keeping the Android version updated with the most recent release is important. Primarily because of security updates and performance tweaks. But, even though this is the case, updates can sometimes fail to install properly and cause problems like this.

Reason 2 – Infected APK File

You may be installing an APK that contains an infection of sorts. Usually, this won’t happen if you’re downloading apps from the Google Play Store, only if the app is from a third-party website. Avoid downloading APKs that you can’t guarantee are safe.

Reason 3 – Incompatible Application

Google Play Store automatically detects if your device is compatible with the app you want to download. Therefore, this can only be why you download apps from elsewhere. Make sure that the app is compatible with your device before installation.

Reason 4 – Antivirus Confliction

Having antivirus software is crucial to keeping your data safe, but it can sometimes mistake APK files as dangerous. Some antivirus apps include an “Exceptions” list that exempts certain files from malware scans. On the other hand, you may have to disable your antivirus temporarily.

Part #2 – Take a Backup Before Fixing the ‘There Was a Problem Parsing the Package’

Before making attempts to fix this “there was a problem parsing the package” issue, you should take a backup to minimize the risk of data loss.

Fixing any sort of Android problem could result in losing your personal data, which is the last thing we want to happen. Because there aren’t many reliable Android data management tools readily available, we recommend using dr.fone – Android Backup & Restore.

  • Selectively back up only the most important files from your Android device.
  • Download backups from your iCloud account and selectively extract data from them.
  • All of your data will transfer securely without any risk of data loss.
  • dr.fone can manage your text messages, photos and videos, contact information, apps, and many other data types.
  • If you root your Android device, then dr.fone can also back up your app data.
  • Preview all of your data before letting dr.fone back up or restore it.

After you take a backup of your Android device, you won’t have to worry about data loss any longer. If you experience data loss while fixing the parsing error, you can simply open dr.fone – Backup & Restore, and restore the backup to your device.

How to Use dr.fone – Phone Backup (Android)

Follow the short guide below to see how you can back up your Android device before you attempt to fix “There Was a Problem Parsing the Package.”

Step #1 – Download and install the dr.fone program on your computer.

Get dr.fone – Phone Backup (Android)

Step #2 – Connect your Android device using the USB cable (that you were given with the device) to your computer, and open dr.fone.

Step #3 – Click on “Phone Backup” from the main menu and select “Backup.”


Step #4 – You’ll then be shown the different data types that dr.fone is capable of backing up; choose the types of data that you want to back up.

Step #5 – Click “Backup,” and a backup will be successfully taken after a couple of minutes.

This will take you just a few minutes, guaranteeing that your data is safe. Some of these fixes use complex procedures, and as such, there’s a chance that you will lose some of your data.

Part #3 – Effective Fixes for Problem Parsing the Package

Eventually, you’ll be ready to fix your device. At this point, you might start trying different solutions to fix “Problem Parsing the Package” to lessen the stress and save time; here are the fixes that we believe to be the most effective.

Fix 1 – Enable “Unknown Sources”

Did you download an app from a third-party website? This may be the real issue. Android devices are, by default, unable to download apps from anywhere other than the Google Play Store. Fortunately, it only requires a quick setting change to disable this function.

Step #1 – Open the “Settings” app.

Step #2 – Go to “Security” and tap the “Unknown sources” box to enable it.

You’ll now be able to download apps from anywhere. Please remember that downloading third-party apps is risky; if malware is present, it will damage your device.

Fix 2 – Disable Any Antivirus Apps

Antivirus apps are becoming increasingly popular, which is, of course, fantastic. What does this mean? More and more people are adding security to their smartphones and tablets, thus protecting them from hackers.

However, antivirus software may block an app from installing if it thinks that the app is dangerous.

#1 – Go to “Settings” and tap on “Apps.”

#2 – Locate and tap on the antivirus app you are using.

#3 – Tap “Uninstall” and then “Ok.”

After uninstalling your antivirus software, try and install the APK which was causing the error one more time. Make sure that you reinstall your antivirus app afterward, regardless of if this solution fixes there was a problem parsing the package.

Fix 3 – Clear the Google Play Store Cache

Whenever you download a new application from the Google Play Store, it saves some data about the new app.

In addition, the Google Play Store will track how you browse the store to collect information and showcase new apps that Google thinks will appeal to you. Over time, this data becomes useless; to clear it, use this guide.

#1 – Open the Google Play Store and tap “Settings.”

#2 – Scroll under “General” and tap “Clear local search history.”

Try and remember to do this once every few weeks. Aside from potentially fixing the package parsing problem, it will also free up some storage.

Fix 4 – Factory Reset Android

At the end of the day, if nothing fixes there was a problem parsing the package, a factory reset is in order. We highly recommend taking a backup with dr.fone – Backup & Restore beforehand. This means that your data is secure, but the system files are not.

#1 – Open the “Settings” application and tap on “Backup and Reset.”

#2 – Choose the “Factory data reset” option and read the information shown.

#3 – Tap on “Reset Device” to proceed.

#4 – Your Android device will take care of everything else. The factory reset will take between 5 and 10 minutes.

After your Android device is reset, you can restore the backup you took earlier. A factory reset is inconvenient, but if nothing else helps, it could be your only choice.

Fix 5 – How to Fix ‘There is a Problem Parsing the Package’ in One click

Except for the above methods, here is a 1-click, simple solution for you to choose from. Dr.fone – System Repair (Android) can fix all your Android system errors quickly and effortlessly.

Key features of dr.fone – System Repair for Android

  • Clean simply and with a user-friendly interface
  • Completely without technical knowledge needed
  • It can repair your ‘There is a Problem Parsing the Package’ issue in just one click
  • It can fix most parsing problems with your apps, including ‘There is a Problem Parsing the Package’
  • Well supports all the latest Samsung Galaxy models, including Samsung Galaxy Note 10/S9/S8

Get dr.fone – System Repair (Android)

Steps to Fix ‘There is a Problem Parsing the Package’ by dr.fone – Repair

Note: please be kindly reminded to back up all your Android data before proceeding with this repair task, as it can permanently erase all your Android data, including your photos, music, and other personal information.

Step 1. Download and launch dr.fone, and then select the System Repair function.

Input your Android and firmware info to ensure the correct OS version has been installed. Then type ‘000000’ to start the Repair process.

Step 2. Please follow the below instructions to get into Download Mode, then start your Repair process.

Once the process is completed, the firmware will start downloading.

Step 3. After the firmware is downloaded, it will install to your Android automatically.

After all, is completed, disconnect your Android, and then you will find no issue of ‘There is a Problem Parsing the Package’ on your phone now.

Part #4 – Transferring Data Off of Your Device

Unfortunately, there’s a small chance that none of these fixes will get rid of the problem. This usually means that the device’s hardware is faulty in some way, and after having a professional look at it, you may be told that you need to purchase a new Android device.

If this is the case, you’ll have to transfer the data off your smartphone, which is where dr.fone – Phone Manager (Android) comes in handy.

Some of the useful features that dr.fone – Phone Manager for Android has to show are:

  • Transfer iTunes media to an Android device.
  • Extract data from an Android or iOS device and add it to your iTunes library.
  • Manage your data (photos, videos, music, contact info, apps, etc.).
  • View and extract specific files from your device’s storage.
  • Uninstall multiple apps at once, including third-party and pre-installed apps.
  • Browse all of the files using the Explorer feature.

A variety of different tools come with dr.fone and when saving your data, this is the program you should be using.

Steps to Extract Data from Android Device

Although a part of the dr.fone Toolkit, the Transfer feature works differently from the Backup & Restore features. Use the following steps to extract personal data from your Android device.

#1 – Start installing dr.fone on your computer and launching it.

Get dr.fone – Phone Manager (Android)

#2 – Connect your Android device and select “Phone Manager” from the program’s main menu.


#3 – On the navigation panel at the top of the window, click the “Photos” tab.

#4 – Use the sidebar to browse your photo albums and select the photos you are transferring to your PC.

#5 – Next, click the export icon above your photos and select “Export to PC.”

#6 – Lastly, choose a folder to export the photos. Repeat this process with other available data types (e.g., music, videos, contact information, etc.).

This example uses photos, but other data types use a similar method. All you have to do is set up dr.fone – Phone Manager (Android), connect your device, select the data you are saving, and choose somewhere to save it. There isn’t much to it!

To Conclude

Android errors like this can be a headache to fix, but this article has all of the information that you need to eliminate them.

Whatever app you try to download when “there was a problem parsing the package” occurs, one of the fixes above will get you on the right path.

As always, take a full backup of your Android device before attempting to fix this issue. Some solutions are risky, and data loss isn’t unheard of, so use dr.fone.

With dr.fone – Android Backup & Restore you can manage all of your device’s data and back up or restore it selectively; it’s the perfect tool to have.

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