Is StubHub Legit and Reliable? A Comprehensive StubHub Review

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Selling tickets online is not a new concept at all. Tickets for live entertainment events have massive demand, and buying them online is a real convenience for fans.

However, what if you want to buy a last-minute ticket to such an event? Well, this is exactly when a platform like StubHub becomes handy.

StubHub was introduced several years ago, and it has advanced a lot over the past period. Now, StubHub has become a really popular option among the fans of leading live entertainment.

Nevertheless, is StubHub legit? Is StubHub reliable? Is it OK to buy tickets through this platform? Is there a risk factor? Let’s find it out.

An Introduction to StubHub

Is StubHub legit? Actually, this platform was introduced by two Americans named Eric Baker and Jeff Fluhr. This took place back in 2000 in San Francisco.

By 2007, StubHub was sold to eBay. StubHub is now known as eBay’s online ticket reselling wing, and its popularity is increasing.

Is StubHub Legit

Through this online platform, you can buy tickets that are resold. It resells tickets for various live entertainment events like Sports, Concerts, Theatre, and Comedy.

It sells tickets from the venues and teams. More importantly, it resells the tickets for those who have already bought the tickets but cannot attend the event.

In fact, a web-based platform like StubHub is handy for those who have sudden plans for attending the event.

Moreover, such a platform lets you save a substantial amount of money over the book price as well. Basically, it is a platform that lets you get last-minute tickets for events that are already sold out.

Besides, in this article, we will discover how to cancel a StubHub order as a buyer or seller. Learn to retract listings, request refunds, and understand the replacement policy on StubHub.

So, is StubHub Legit? is StubHub Reliable?

Is StubHub reliable or Legit? In simplest terms, yes, StubHub is a legitimate vendor. They legitimately resell the tickets to a large range of events that take place in different venues across the globe.

Since this website comes as a subsidiary of eBay, it has a better reputation as well. A giant like eBay’s backing has helped StubHub grow faster and more solidly with more stability.

Is StubHub Reliable? Is It Perfect?

StubHub is legitimate, but that doesn’t mean it is perfect. Like with any other platform and service, there are some imperfections associated with StubHub. You should remember that even eBay has received a considerable number of bad reviews.

One of the most notable weaknesses associated with StubHub is its poor customer care service. Also, we should emphasize that they have a rather not-so-good after-sales service.

All in all, they give the impression of not caring about the complaints. Well, under practical circumstances, any service receives mixed reviews from customers, and StubHub is no exception.

However, when it comes to legitimacy, StubHub is recognized as a reliable option. In fact, every ticket sold through StubHub comes with a guarantee.

Well, most of the vendors who sell tickets online don’t necessarily offer such a guarantee. This is a really valuable aspect for those who prefer not to waste their money on fake tickets.

By the way, get to know Is Mercari Legit here.

What Do Other People Tell About StubHub?

It is true that there is a considerable number of negative reviews associated with StubHub. So is StubHub legit? Is StubHub reliable? However, on the other hand, the number of positive reviews it has already received is impressive.

As a realistic approach, you should compare both the negative and positive reviews carefully and come to a conclusion.

When it comes to shopping from an online store, these reviews are exceptionally important. Although there are several negative reviews about StubHub posted on various websites, you should read them carefully. Even those negative reviews will have something to explain.

What Do Other People Tell About StubHub?

So, don’t worry just because you see some negative reviews about StubHub. There are various positive reviews as well. When there is a massive clientele, it is very normal for any service to get some negative reviews. Also, you should remember that many clients tend to avoid writing a review if everything goes well.

However, their emotions are triggered if they have the slightest bad experience. Although any business would love to maintain its online existence without negative reviews, it is practically impossible.

So, as a customer with realistic feelings, you should not get discouraged after seeing a couple of negative reviews. Instead, the best approach is to read all those reviews and come to a conclusion about ‘is StubHub legit’ as well as ‘Is StubHub reliable’?

In addition, here, we will learn how to sell your Ticketmaster tickets on StubHub with this step-by-step guide, ensuring a smooth and secure transfer while maximizing your earnings.

Using StubHub

StubHub has been in the business for many years now, and using it is pretty convenient for any user. Many users across the globe claim that StubHub is a very user-friendly platform.

Although some individuals might have had some issues, StubHub is safe and legitimate. So don’t worry about the question, ‘is StubHub legit.’

Practically, StubHub is a legitimate platform that lets you buy tickets online. However, if the truth is to be told, there are some limitations as well. If you have realistic expectations about StubHub, however, you can get a satisfying user experience.

1) Price:

The main advantage associated with StubHub is that its pricing is exceptionally transparent. On the other hand, their main disadvantage is that they don’t have a refund policy.

Thanks to the convenient mobile application and user-friendly website, buying tickets online are exceptionally convenient through StubHub.

There is absolutely no doubt about the success and popularity of this platform. It is a convenient, secure, and highly recommendable platform.

However, the prices of the tickets sold through StubHub depend on the present market value. That is because StubHub doesn’t necessarily sell tickets by itself. Instead, they play the role of a mediator.

In return, they charge 10% of the total price of the ticket and a delivery fee as well. You should remember that StubHub adds those aspects to the displayed price. So, the price of the tickets sold through StubHub may appear to be high.

2) Delivery:

It also lets you have two options when it comes to delivery. You can get the tickets shipped physically or get them through email. The tickets that are emailed can be printed by yourself. Apart from that, they offer pickup centers as well. You can visit those centers and buy tickets through them in person.

When it comes to selling tickets, it is a pretty straightforward process with StubHub. Just like with many of the competitors, StubHub lets you list the tickets for free. If the ticket is sold, StubHub will keep 10% of the ticket price as their commission.

In addition to that, they have a special support team that assists you in selling tickets. You can use multiple ways to get money after selling the tickets on StubHub. If not, you can donate that money to a charity directly through StubHub itself.

3) Steps to Buy Tickets on StubHub

To find the tickets on this platform, you can use the search tool. To do that, you can type the name of the artist, the venue, the genre, or even the city. You will get a range of options Based on the information you provide.

They offer a very user-friendly, interactive seating chart as well. Through this chart, you can learn where you are going to be seated.

The website then displays a popup and shows the tickets and the total price. If necessary, you can filter the tickets based on the row, price, etc. Some features are offered more interestingly through their official app. Such a feature lets you buy tickets even when you are on the move.

To make the transactions safer and assure trust for both parties, they offer FanProtect Guarantee. Thanks to this feature, your tickets will be reserved and sent to you in advance.

Sellers, too can get their payment on time. However, you must remember that StubHub doesn’t feature refunds.

Learn more about StubHub Seller Fees, StubHub Refund & other things.

Is There a Better Alternative to StubHub?

As you would realize, StubHub is not the only platform that resells tickets online. There are plenty of other similar platforms with different characteristics. However, not all those platforms are nice as they say.

Therefore, selecting a ticker reseller after doing some good research is better. This is when TickPick comes to play. Let’s take a look at the main difference between TickPick and StubHub.


1) As mentioned, StubHub has occasional issues associated with selling fraudulent tickets. However, most of these instances are accidental. That is because the clientele of StubHub is mainly comprised of the general public.

For instance, there are a lot of college students who resell tickets randomly on StubHub. When a random person sells a ticket, mistakes can happen. That is mainly because StubHub works as a fan-to-fan platform.

2) On the other hand, the majority of the TickPick clientele comprises professional ticket brokers. These brokers consider reselling tickets as their full-time business.

So, they don’t want to ruin their main income stream, and they maintain a high level of professionalism. So, you can expect exceptional professionalism and very minimal room for error with StubHub.

3) When it comes to the price factor, TickPick is more affordable compared to StubHub. Moreover, it has an impressive money-back guarantee. As per their money-back guarantee, they are ready to offer a 110% refund if something goes wrong. That shows how confident they are with the service they offer.

4) The customer care service TickPick provides another huge benefit. Every customer will be looked after by an agent until he or she is fully satisfied. You can even speak with the customer support agent if you need to.


1. Can I trust StubHub for purchasing tickets? Yes, StubHub is a legitimate platform that provides a secure environment for buying tickets. It has a strong reputation and offers a ticket guarantee to protect buyers.

2. What happens if my tickets purchased on StubHub turn out to be invalid? If your tickets are found to be invalid, StubHub will provide replacement tickets or refund your purchase price.

3. Does StubHub have good customer support? Yes, StubHub offers reliable customer support through various channels, including email, phone, and live chat.

4. Are StubHub prices competitive compared to other ticket resale platforms? StubHub operates on a supply and demand model, so prices can vary. However, you can find competitive prices for a wide range of events on the platform.

5. Can I sell my tickets on StubHub? Yes, StubHub allows sellers to list and sell their tickets, providing instructions on secure delivery methods.

Conclusion for Is StubHub Legit

As you would realize, StubHub is a decent platform that resells tickets online. If you wonder, “is StubHub legit?” the above content will give you the answer.

In a nutshell, StubHub is a legitimate platform. However, if you prefer using an affordable, more reliable, and convenient alternative to StubHub, you may consider TickPick.


Skilled software testing specialist with expertise in comparisons and research, passionate about blogging, reviews, and creating video tutorials.

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