What is igfxTray? How to Fix Problems Related to It?


By Jack

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igfxTray is a component designed by Intel Corporation. This software is developed for the Intel Common User Interface module.

The igfxTray process is available on the system as a component of the Graphics Media Accelerator Driver. It comes with Intel Windows drivers and an NVIDIA graphics card.

It appears as a sign in the taskbar notification area, allowing users to access the Intel Graphics configuration.


Most users have reported that an igfxTray dialog box pops up on starting the system while prompting a security caution. It does not matter if you choose to Cancel or Run; the warning appears again whenever you start the computer.

Although it is a legit Intel Common User Interface process, this process conflicts with the system and could prove to be an actual nuisance.

How to Examine igfxTray Is Genuine?

There are various viruses and malware programs that disguise under the igfxTray name. They poke around the system, causing harm. Users can easily examine whether the procedure is legitimate with two checks.

First, it needs to be in the right system directory, and second, it needs to own a certified digital signature.

1. Right-tap on the igfxTray program under the task manager. Choose ‘Properties.’

2. From the tab ‘General,’ see if the executable’s location is “C:\Windows\System32.” This location tells you about a fake application.

How to Examine ifigfxTray Is Genuine

3. Once you have verified this location, choose the Digital Signatures tab. Here, you will find all the signatures present against the signed apps. One can check any signature’s details by tapping on ‘Details.’

How to Examine ifigfxTray Is Genuine

If the program passes both of these checks, the igfxTray process is legit and causes no damage to the system.

Most people do not know about the igfxTray functioning and its problems or errors. Here, we are going to discuss how to resolve these problems below.

PS: if you wonder what NisSrv.exe is, just click to read more.

Method 1: Update the Drivers to Examine igfxTray

If you have installed any software on Windows or other hardware connected to your system, you have to update the operating system’s drivers to run properly. Issues linked to igfxTray could be due to outdated or corrupt device drivers.

Finding a specific driver manually that is causing issues could be time-consuming and difficult. There is even a chance of installing the wrong drivers when updating the present ones.

It is best to use third-party tools like Snappy Driver Installer. Download this free powerful tool that can store offline an entire range of drivers. Using these offline drivers, you enjoy access to quick driver updates when there is no internet connection.

The tool functions well with 64-bit and 32-bit versions of Windows 10, Vista, Windows 7, 8, and XP.

Snappy Driver Installer makes up of driver packs comprising drivers for hardware like video cards, sound devices, network adapters, etc. This application even shows invalid and duplicate drivers. Also, keep away from the updates. So, it is easy to update drivers with Snappy Driver Installer.

Besides, let’s learn more about how to disable Pingsender.exe

Method 2: Update the Windows to Examine igfxTray

Users may even like to update to the latest Windows version. Usually, checking for updates for the whole Windows OS is a great idea and helps to fix issues related to the igfxTray process.

To do this, users need to put in “Check for updates” within the Search box and tap on ‘Check for updates.’

Users will be directed to the Update section. Tap ‘Check for updates,’ and the system will look for any update. If it is available, install it and try once again. Once you have updated, check if you are still struggling with the igfxTray issues.

Check for updates

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Method 3: Use System Configuration to Examine igfxTray

If you are still struggling with the igfxTray issue, you need to see if you could disable the igfxTray service with system configuration. The system configuration window has a tab called ‘Startup‘ that comprises all the startup-run processes.

1. Firstly, press the tabs ‘Windows‘ + ‘R‘ together and enter “msconfig” in the Rub box. Now, hit Enter.


2. Next, choose the tab ‘Startup‘ and unmark ‘igfxTray‘ available underneath Intel or IntelCorp. There are various entries within Intel.

However, if you hold the mouse over each option, you can look for the process quickly. Now, you can examine the command for finding the process’s keyword.

Use System Configuration

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Method 4: Scan the System for Malware & Viruses

Another possible reason behind issues related to igfxTray could be virus or malware infections on the system. Here, the igfxTray process turns out to be a malicious software component.

Perform a complete system scan to check if there is any malware. For this, users can employ the in-built antivirus program called Windows Defender.

This program protects your system against spyware, malicious software, and virus. Or else use third-party applications.

  • To run a complete scan, put “Defender” in the Search column and tap on ‘Windows Defender Settings.’
  • Tap on ‘Open Windows Defender Security Center.’
Scan the System for Malware & Viruses
  • Next, choose ‘Advanced Scan‘ from the Virus & Threat Protection tab.
Scan the System for Malware & Viruses
  • Choose ‘Full Scan.’ Then, tap on ‘Scan Now.’ The tool will begin scanning the system, and if you find any malware, delete it and check if the issue persists.
Scan the System for Malware & Viruses

It is recommended to go with third-party software like Malwarebytes. This tool is best for macOS, Android, and Microsoft Windows to look for and remove malware.

Its free version enables you to scan and remove malware manually, whereas its paid version comes with a flash-memory scan, schedules scans, and real-time protection.

Method 5: Exclude the igfxTray Process with Windows Defender

If you get a caution prompt while starting the system, exclude the igfxTray process with Windows Defender. By doing so, this process will be put on the safety program list.

Before you perform this task, you need to ensure that the igfxTray process is completely legit and does not comprise any malware. Otherwise, you will end up giving it complete access to the system.

1. Press the tabs ‘Windows‘ + ‘S‘ and enter “Windows Defender” Settings. Open the application.

2. Select ‘Open Windows Defender Security Center,’ and then click on the gear icon at the display’s bottom.

Scan the System for Malware & Viruses

3. Next, choose the ‘Virus and threat protection‘ settings.

Exclude the igfxTray Process with Windows Defender

4. Within the ‘Exclusions‘ tab, tap on ‘Add or remove exclusions.’

Exclude the igfxTray Process with Windows Defender

5. Before you proceed, check if the process is available in ‘C:\Windows\System32\igfxTray.exe‘.

6. Then, choose ‘Add an exclusion,’ and then tap on ‘Process.’

Exclude the igfxTray Process with Windows Defender

To exclude the igfxTray process, there are many ways. Users can employ the complete pathname, just the process’s name, or assign a star in the program’s extension space. Once you have added the extension, start your system, and examine the issue.

Method 6: Use Registry Editor to Examine igfxTray

If you cannot fix the problem related to igfxTray and a dialog box still shows up every now and then, you can delete the registry entry.

You can delete this entry through Run. This is going to delete the registry entry from running. Thus, it would not pop up on the screen anymore.

Please note that a registry editor is a powerful tool. If you delete incorrect register keys, you may render the system unusable and bring forth further problems to your system.

1. Press the tabs ‘Windows‘ + ‘R’ and enter “regedit” in the Run box. Now, hit Enter. After you have entered the registry editor, look at the file path


2. Next, delete the register entry ‘C:\WINDOWS\system32\igfxpers.exe.’ Once done, this ensures that the igfxTray process does not begin by itself at the start of the system.

Use Registry Editor to Examine ifigfxTray

3. Start the system again and see if the issue has been resolved. You may require administrator privileges to perform this method.

Method 7: Uninstall Intel Common User Interface

If the system is not malware-infected but still likes to eliminate igfxTray from the operating system, you can uninstall Intel Common User Interface.

To do this, type ‘Run’ in the search box and click ‘Run’ to open the dialog box. Enter “appwiz.cpl” and hit Enter.

Now, a window called ‘Programs and Features‘ will come up. From there, choose Intel Common User Interface and uninstall the same by right-tapping on it. Lastly, choose ‘Uninstall‘ from the listed options.

Uninstall Intel Common User Interface

Method 8: Run SFC (System File Checker) to Examine igfxTray

SFC or System File Checker is a program that enables users to scan for corrupted or missing files and restore the same.

If a WRP file (Windows Resource Protection) is corrupted or missing, Windows may not behave properly. For instance, Windows may crash, or some functions may not work. The option ‘sfc /scannow‘ is a specific Command Prompt switch for running System File Checker.

First, type ‘Command Prompt‘ in the search column and click ‘Command Prompt.’ After that, choose ‘Run as administrator‘ to run the program with admin privileges. Now, tap ‘Yes‘ if asked to enable the application to make any changes.

Run SFC to examine igfxTray

From the next window, enter ‘sfc/scannow‘ and then hit Enter to execute the command. Now, it will take about 15 minutes to complete the scan. Once done, restart the system and check for problems.

Run SFC (System File Checker) to Examine ifigfxTray

Method 9: Remove Temporary Folders and Files with Disk Cleanup

The quickest and simplest method to delete temporary folders and files from the system is to employ Disk Cleanup. The program allows you to lessen unnecessary system files or files, empty Recycle Bin, and eliminate other unwanted things.

These useless files may affect the processing speed of your system, causing applications to respond slowly and preventing them from launching. This can even result in issues associated with igfxTray.

For running Disk Cleanup, enter “disk cleanup” in the search box and tap on ‘Disk Cleanup.’ Select the files that you like to delete and tap on ‘Clean up system files.’

The tool even displays the space amount that users could free up by getting rid of certain folders and files.

disk cleanup
Remove Temporary Folders and Files with Disk Cleanup to fix igfxTray issue

DISM (Deployment Image Servicing and Management) allows you to prepare and repair Windows images along with Windows Setup, Windows PE, and Windows Recovery Environment.

To carry out the DISM scan, type “Command Prompt” in the search box and run the Command Prompt having administrator privileges.

Enter “DISM/Online/Cleanup-Image/RestoreHealth” and hit Enter for execution. Now, check if it resolves the problems linked to the igfxTray process.

Repair the Operating System with DISM to Fix the Issues Related to ifigfxTray

The tool System Restore produces restore points. Restore points refer to a collection of significant files saved by System Restore on a specific date and time.

This tool reverts everything to the stored restore point if it has recorded one. If restore points do not exist on the system, this tool will revert nothing.

For using this tool, it is a must to create the restore points. If you have created restore points before experiencing problems with igfxTray, then you can fix the issue by following a System Restore. To do this, open Run and enter “rstrui.exe” in the Run box, and hit Enter.


From the window of System Restore, tap on ‘Next.’ If there are restore points, you will come across their list. Make the checkbox against ‘Show more restore points‘ to see more points.

Choose the point that you find the best and select ‘Next.’ Do not choose the date after you have started to experience issues with the igfxTray process.

Restore the System with Restore Points

Having confirmed the action, your system will restore the prior state. Lastly, tap on ‘Finish,’ and the restore procedure will start. Now, you would not be struggling with any issue related to the igfxTray process.

Restore the System with Restore Points to fix igfxTray error

Frequently Asked Questions (FAQs)

Q1. Can I remove igfxTray from my system?

While it is technically possible to remove igfxTray, it is not recommended. igfxTray provides essential functionalities for managing Intel integrated graphics settings conveniently. Removing it may result in limited access to graphics options and settings.

Q2. Are igfxTray issues specific to certain operating systems?

igfxTray is primarily associated with Intel integrated graphics technology. Therefore, its issues can arise on various operating systems, including Windows, macOS, and Linux, as long as they utilize Intel graphics cards.

Q3. Why does my igfxTray icon disappear after a system update?

System updates can sometimes modify the system tray settings, causing the igfxTray icon to become hidden or disabled. To resolve this, right-click on the taskbar, select “Taskbar settings,” and ensure that the “Show hidden icons” option is enabled.

Q4. Can igfxTray problems affect gaming performance?

Yes, igfxTray-related issues can impact gaming performance. Slower graphics rendering, reduced frame rates, and other problems may arise, affecting the overall gaming experience. It is recommended to troubleshoot and resolve any igfxTray issues for optimal gaming performance.

Q5. Where can I find additional support for igfxTray issues?

If you encounter persistent problems with igfxTray or require further assistance, consider visiting the official Intel support website. They provide resources, driver updates, and a community forum where you can seek help and guidance from experts.


Now, you know how to resolve problems related to the igfxTray processor file. Hopefully, you have an idea now of where these issues come from and if they may harm your system.

Using the above-listed methods, you can resolve all the problems associated with igfxTray. Try these methods one by one to stop the igfxTray program from creating issues on your Windows PC until you find the perfect one. Hopefully, you will no longer come across this problem anymore!


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.