AT&T Mobile Transfer – Everything About It & Its Alternative

AT&T Mobile Transfer is a special tool for AT&T users to transfer existing data to another mobile device.

It is needless to mention how useful this feature is, particularly after buying a new phone. That is because any user has loads of data to transfer from the existing device to the new one.

Features of AT&T Mobile Transfer App

The main purpose of the AT&T Mobile Transfer App is to help you transfer data to a new device. It can easily transfer data such as;

  • Contacts
  • Pictures
  • Music
  • Videos
  • Text, and many more

The most important thing about the ATT Mobile Transfer app is that it allows you to transfer data wirelessly. That means you don’t have to connect your phones or to a computer using cables.

Such an approach can save a considerable amount of time. Also, it allows you to get the transferring process done easily. To get the transfer done through AT&T Mobile Transfer App, you only need a solid wireless connection.

Just download the app on both devices, follow the onscreen instructions, and start transferring the data.

What If AT&T Mobile Transfer App Doesn’t Work?

AT&T Mobile Transfer is indeed a smoothly performing app. However, the problem is that it tends to stop working at times. What if you want to transfer some data from your old phone to the newer one?

You are trying to do it through AT&T Mobile Transfer, but it doesn’t work. What can you do in that case? Some solutions exist to try and make your app work as expected again.

If not, you can use a powerful alternative in place of AT&T Mobile Transfer.

So, keep reading this article to learn what you can do about it.

Do you want to transfer data from one phone to another without hassle? If that is the case, you should consider using MobileTrans.

This app is developed to be a very smooth, hassle-free tool that can replace AT&T Mobile Transfer App.

With the assistance of this app, you can avoid all the troubleshooting steps without any trouble. Then, you can jump straightaway into the file transferring process.

Thanks to the powerful and smart algorithm of MobileTrans, you can easily transfer data from one phone to another. It features a one-click operation to transfer data.

The other notable advantage of MobileTrans is that it works perfectly on Android, Windows phones, and iOS devices.

Download MobileTrans

Please follow below to transfer data between phones using MobileTrans.

  • As the first step, you should download and install MobileTrans on your computer. It can be Windows or a macOS computer because MobileTrans works perfectly on both platforms.
  • Now, connect both devices to the same computer so they will be identified by the software. You can simply click the Flip button to change “Source” and “Destination” devices. In other words, you can decide from which phone the data will be transferred.
AT&T Mobile Transfer alternative MobileTrans
  • Now, you can choose the types of files you intend to transfer through MobileTrans. After selecting the file types of your preference, you can simply click on the “Start” button. As a result, the transferring process will begin. Please make sure that you don’t disconnect the devices until the data transfer is completed. The best is to leave the devices untouched until the data transfer is completed.
  • Before completing the transaction, you must select the option “Clear data before copy” to delete the existing data. If not, you can simply have that option unchecked so that the data will remain on the device.
Replace AT&T Mobile transfer with MobileTrans
  • The data will be transferred within a couple of minutes. You can check the target phone once the transfer is completed. You can then make sure that all the selected files are transferred. That’s it!

Other methods to try if AT&T Mobile Transfer is not working

If you can spend some time playing with the device’s options and troubleshooting, you can try these methods. These methods are to get the AT&T Mobile Transfer app to work back. Compared to the previous method, these methods may need you to perform some advanced moves.

Some of the errors related to AT&T Mobile Transfer show error codes as well. For instance, it may show an error code like ‘testing connection.’ In addition, ‘finding device‘ and ‘retrieving content list‘ are some other error messages.

In addition to that, there can be many users who don’t find QR codes functioning on the app. Well, if the QR code doesn’t show up or nothing happens after scanning it, you cannot transfer data.

All those instances can be addressed using the alternative we have mentioned. However, if you still want to try some manual fixes, you may use the fixes mentioned below.

Other methods to try if AT&T Mobile Transfer is not working

01. Make Sure to Check if You Are Using a Supported Device

Like any other software, AT&T Mobile Transfer shows some issues if the devices become incompatible. For instance, when it comes to iOS devices, this app runs only on versions higher than 8.0.

When it comes to Android devices, require Android 4.4 or later. If the operating systems are not compatible with the app, you should update the OS. If the issue is related to an unsupported OS, a proper update should fix it.

02. Check If Your Wi-Fi Connection is Working

As you may already know, your Wi-Fi connection should be solid and strong enough to transfer data. If you have trouble connecting devices to the Wi-Fi network, you cannot use the AT&T Mobile Transfer app.

So, troubleshoot your Wi-Fi connection before trying to transfer data again. For instance, you can disconnect and connect your Wi-Fi, restart the router, etc., and check if the device is working.

03. Try to transfer a smaller amount of data

Sometimes, the app can crash or stop working if you try to transfer larger amounts of data. If you try to transfer a couple of Gigabytes at once, the app may stop or get stuck. So, don’t start to transfer a large number of files at once.

Instead, you should transfer a couple of files at a time. If not, you can try transferring the same data several times. The best approach is to transfer about 01 GB or 02 GB of files.

Try to transfer a smaller amount of data

04. Reboot the Device

If you are still experiencing bad luck, you should choose to reboot the device. That means you should reboot both devices to get things back to normal.

In fact, rebooting the device can resolve various minor issues on smartphones regardless of the OS. Fixing the data transfer issue is one of those issues if you are lucky enough.

05. Clear Cache of AT&T Mobile Transfer App (on Android)

Another simple but effective way to resolve possible issues related to AT&T Mobile Transfer is clearing the cache. In fact, this method can be applied to Android devices only.

To do it, you should follow the steps mentioned below.

  • Go to Settings of your Android device.
  • Then, go to Manage Apps to see the list of apps installed on your device.
  • Now, you can choose AT&T Mobile Transfer from the list and tap on it.
  • Then, tap on the option called “Clear Data” and select the option called “Clear Cache” as well.
Clear Cache of AT&T Mobile Transfer app

Try the app now and see if it works.

06. Reinstall AT&T Mobile Transfer

In most cases, the issue must be resolved with one of the above steps. However, if you are yet to succeed, you must be really frustrated by now. If that is the case with you, just try to reinstall the app and see if it works.

You can simply uninstall the app from the device and download it back from the corresponding app collection. That means you can download it through Google Play, Microsoft Store, or Apple Store, depending on your OS.

This process will install the latest version on your device. Once the installation is completed, you can simply launch the app and see if it works. Please note that you should perform this process on both devices.

So, that’s it about the solutions you can try when AT&T Mobile Transfer is not working. As per our experience, the first option (MobileTrans) is the most appropriate option.


As you may notice, AT&T Mobile Transfer is a very handy way to get your data transferred. However, at times, it can cause some issues due to various reasons.

One of the common causes behind those issues is that this app works solely based on your Wi-Fi network. In other words, it transfers files through a Wi-Fi connection.

So, you cannot expect a super-fast data transfer even if the app works perfectly. This is particularly true when it comes to transferring large data files. If something happens to the connection during the transfer, the data transfer will stop.

So, if you have a large amount of data to transfer, it is better to use MobileTrans.

With MobileTrans, you can transfer data from one device to another through a wired connection.

As a result, you can expect speedier, more reliable data transferring with no interruptions. So, if you are looking for a perfect alternative to AT&T Mobile Transfer, use MobileTrans.

If you know better ways to address this issue, please share your knowledge with us. We are always happy to hear your honest feedback.

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Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.