Outlook Keeps Asking For Password [FIXED]

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Outlook keeps asking for password even after logging in successfully. This is really annoying. Does anyone know the reason & how to get rid of this error? Thanks a bunch!”

The above lines were extracted from one of our help forums. As we have noticed, several other users had a similar type of issue, and they were looking for some help.

Have you come across a similar situation? Tried various tricks but have had no luck so far. If that’s the case, continue reading and find out how to fix it.


Why ‘Outlook keeps asking for password’ constantly?

Outlook has become a very popular webmail application among Windows users for a pretty long time. It has become more popular with the introduction of Windows 10 OS. However, the newer versions of Microsoft Outlook are likely to experience issues according to users’ claims.

For instance, Outlook versions like 2010, 2013, and 2016 come across the aforesaid issue somewhat frequently. There are two main reasons for this problem. First, we will take a look at those reasons and then learn how to fix the issue.

An issue with Outlook Settings

One of the most common reasons behind this issue is the settings of your Outlook application. Many users were able to overcome the issue after correcting the configurations.

Some individuals say that their ‘Outlook keeps asking for password‘ even if you have entered it several times. In fact, it can happen either due to the settings of Outlook or recent Windows updates.

In general, Windows offer timely updates on their operating systems to offer better user-experience. They also expect to improve the performance of the system and assure the overall security.

However, those updates can even end up causing several issues on the system and hinder smooth operation. If ‘Outlook keeps asking for password,’ it can be due to the last Windows update. The good news is that you can address that issue with the solutions we provide in this article.

Update or upgrade on your Windows OS

Some users see that ‘Outlook keeps asking for password’ after updating or upgrading their OS. Those updates can change the preferences of the apps and thereby cause the aforementioned issue.

Besides, what if your Outlook keeps crashing? Here are the top solutions for your reference.

How to fix ‘Outlook keeps asking for password’ issue?

So, if ‘Outlook keeps asking for password’ even if you enter it several times, there must be a fix. The following methods are mentioned for you to try and resolve the respective issue.

Method 1: Clear the cached passwords in your computer

The first solution is to clear the cached passwords. For a large number of users, this method has worked fine. If you are lucky enough, you can get rid of the issue without troubling much.

The cached passwords in your system are located in the Control Panel. You can clear them by following the steps mentioned below.

  • First, go to the “Start Menu” and launch the option called “Control Panel.”
  • On the Control Panel window, you should locate the option called “View By.” Then, click on the dropdown arrow next to it and choose the option called “Large Icons.”
  • Once the icons appear in a large format, you should locate the option called “User Accounts.” Click on it.
Clear the cached passwords in your computer
  • On the User Accounts window, click on the option “Manage your credentials.”
Clear the cached passwords in your computer
  • Now, you should choose the credentials for options like Outlook, Lync, and Microsoft. Please note that this should be done in Windows Credentials and Generic Credentials to complete the process.
  • Click on the option called “Details” and select the option called “Remove from Vault.”
  • You can exit the “Control Panel” window now and perform a system reboot.

Now, check if Outlook keeps asking for the password.

Method 2: Enable the option called “Remember Password”

Some users see Outlook keeps asking for passwords constantly due to a very small mistake. For instance, it can happen if you have not checked the “Remember Password” option when logging in.

So, to overcome this issue, all you have to do is to enable the respective option. If you have no idea about how to do it, just follow the options mentioned below and get it done.

  • Launch Outlook first on your computer. Then, go to its tab named “File.”
  • Once the “File” tab is opened, you should click on the option called “Account Settings.”
  • Now, you should select the account under the option called “Email.”
  • You will see a separate Window now. Just scroll down towards the bottom of the screen. Then, locate the option called “Remember Password.” Once you see that, see if the box next to it is checked. If it is not checked, you should click on that option and check it.
Enable the option called "Remember Password"

Method 3: See if the option called “Always Prompt for Logon Credentials” is checked

Maybe, the Outlook application can be configured in such a way that you should enter the password repeatedly.

It goes without saying that you should reconfigure the settings to get it back in normal mode. Please follow the below guide in order to get it done.

  • First, open Outlook on your computer.
  • Then, go to the tab labeled “File” and choose the option called “Account Settings.”
  • When you are in the Accounts Settings section, you will see another option called “Account Settings.”
Always Prompt for Logon Credentials
  • Now, you should highlight the account and click on the option called “Change.”
Always Prompt for Logon Credentials
  • You can now click on the option called “More Settings.”
Always Prompt for Logon Credentials
  • Click on the tab labeled “Security.”
  • Closely observe the option “user identification” and see if the option “Always prompt for logon credentials” is selected. If it is selected, you should unselect it.
Always Prompt for Logon Credentials
  • Then, click on OK so the settings will be saved. Close Outlook and relaunch it to see if it still asks for the password.

Method 4: Create a new profile for your Outlook application

If none of the above options have worked for you, the next move is to create a new profile. Sometimes, Outlook keeps asking for a password because of a corrupted or damaged profile caused by a bug.

The best strategy is to create a new profile to resolve this situation and start using Outlook once again. You can follow the steps below and create a new profile in Outlook without any confusion.

Before proceeding to the next step, you should close the Outlook application. If it runs in the background, close it too.

  • Now, you should go to the Control Panel of the computer through the Start Menu.
  • Now, click on the option called “Mail.”
  • You can see a button labeled “Show Profiles” on the window. Click on it.
Create a new profile for your Outlook application
  • Click on the button labeled “Add.”
Create a new profile for your Outlook application
  • Then, you should enter the name for the new profile you are going to create. Then, click on the option called “OK,” so the name of the profile will be added.
Create a new profile for your Outlook application
  • Now, you should enter the name and the email you wish to integrate with the Outlook application.
  • Click on the option labeled “Next.”
Create a new profile for your Outlook application
  • Then, you should click on “Finish.”
Create a new profile for your Outlook application
  • Now the profile is added to the Microsoft Outlook application. As the final step, you should choose the profile created just before: “Always use this profile.”
Create a new profile for your Outlook application
  • You can finish the process simply by clicking on “OK.”

Method 5: Update your Outlook application

Do you still see your Outlook keeps asking for a password? If so, we should assume that there is something wrong with the Outlook app itself. If there is something wrong with it, the next resort is to get it updated.

Sometimes, apps tend to malfunction when they are not updated to the latest version. Updating your Outlook application will ensure its security as well. If you don’t know how to do it, you should follow the steps below and get it done.

  • Launch your Outlook app first. Then, select the option called “File” and then navigate to “About Outlook.”
  • You should now select the option labeled “Office Account.” Then, navigate to the option called “Update Options.” That will display the options available related to the update.
  • Since you need to update it now, just choose the option called “Update Now.” That will search for any new updates and install them.
Update your Outlook application


Experiencing constant password prompts in Outlook can be frustrating, but fortunately, there are several effective solutions to resolve this issue.

By updating Outlook, checking and adjusting settings, repairing data files, disabling conflicting add-ins, and clearing cached credentials, you can overcome the problem of Outlook repeatedly asking for your password. Remember to consider the specific cause of the issue in your case and apply the appropriate solution.


Q1: Why does Outlook keep asking for my password?

A1: There are several reasons why Outlook may prompt for your password repeatedly, such as outdated software, incorrect settings, conflicts with add-ins, security settings, corrupted data files, or damaged profiles.

Q2: How can I update Outlook to the latest version?

A2: To update Outlook, open it, go to the “File” tab, select “Office Account” or “Account,” click on “Update Options,” and choose “Update Now.”

Q3: Will disabling antivirus software affect my computer’s security?

A3: Temporarily disabling antivirus software is safe as long as you are cautious about the websites you visit and the files you download during that time.

Q4: What are app passwords, and why are they necessary?

A4: App passwords are unique codes generated by email service providers for third-party applications like Outlook. They are necessary when you have two-factor authentication enabled for your email account.

Q5: How can I create a new Outlook profile?

A5: To create a new Outlook profile, open the Control Panel, search for “Mail,” click on “Show Profiles,” click on “Add,” and follow the on-screen prompts to set up your email account in the new profile.


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.

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