The Nintendo Switch is a versatile gaming console that lets you enjoy your favorite games on-the-go or on the big screen via the dock. However, the Switch dock can sometimes experience issues, preventing you from gaming on your TV.
If your Nintendo Switch dock is not working, don’t worry – we’ll walk you through 10 quick fixes to get you back up and running.
Key Takeaways
- Perform a power cycle on the entire setup to reset the dock and console
- Ensure cables are connected in the proper order to prevent video issues
- Check for physical damage, power supply issues, and HDMI cable problems
- Update the Switch console and dock firmware to resolve software glitches
- Clean the dock ports and connectors regularly to avoid malfunctions
PS: if you wish to figure out the HDMI port is not working, just click to read more.
Start with a Physical Inspection
Before diving into more advanced troubleshooting, give your Switch dock a thorough visual inspection:
- Check for any obvious physical damage like cracks, dents or bent pins
- Ensure the power cable is firmly plugged into the dock and a working outlet
- Verify the HDMI cable is securely connected at both ends
- Look for signs of wear and tear on the ports and connectors

If you spot any damage, you may need to contact Nintendo for repair or replacement. But if everything looks good, let’s move on to the next steps.
Power Cycle the Entire Setup
Often, simply restarting your devices can resolve temporary glitches and get your Switch dock working again. Here’s how:
- Unplug the power cable, HDMI cable, and remove the Switch from the dock
- Press and hold the power button on the dock for 10-15 seconds
- Wait 60 seconds, then plug everything back in
- Power on the Switch and dock to see if the issue is resolved

This power cycling process clears out any stuck processes or bugs that may be causing the dock to malfunction.
Connect Cables in the Proper Order
Believe it or not, the order in which you connect the dock’s cables actually matters. The Switch dock can experience firmware issues if it does not receive power before the HDMI connection is established. Follow this sequence:
- Unplug all cables from the dock – power, HDMI and Switch
- Plug in the power cable to the dock first and ensure the LED lights up
- Connect the HDMI cable to the dock and TV next
- Finally, place the Switch into the powered up dock

Once connected in this order, check if the green LED lights up indicating a proper connection between the Switch and dock. The TV should also automatically change to the correct HDMI input.
Check the HDMI Cables & Power Supply
As the heart of the Switch docking system, the power supply needs to provide sufficient wattage for charging and video output. Using the wrong power adapter or a faulty cable can lead to a Switch dock not working.
Power Supply Tips
- Only use the official Nintendo Switch AC adapter
- Plug the power cable directly into a wall outlet, not a power strip
- Test the outlet with another device to verify it’s working
- Try a different compatible AC adapter to rule out power issues

HDMI Cable Troubleshooting
- Inspect the HDMI cable for any visible damage
- Ensure the cable is firmly inserted into the dock and TV ports
- Test the HDMI cable with another device like a laptop
- Replace the HDMI cable with a new one to check for defects

Update Nintendo Switch & Dock Firmware
Like any modern device, the Nintendo Switch benefits from regular software updates. These often include bug fixes and performance improvements. To check for updates:
- From the Switch Home menu, go to System Settings > System
- Select “System Update” to download and install the latest firmware
- Connect the Switch to the dock after updating to apply any fixes
While the dock itself doesn’t have a direct update option, performing a console update while docked will ensure the dock also has the latest firmware.
Clean the Faulty Dock Ports & Connectors
Over time, the Switch dock’s ports and connectors can accumulate dust, dirt and debris that interfere with proper function. Cleaning them regularly helps avoid issues.
- Turn off and unplug the Switch and dock before cleaning
- Use a can of compressed air to gently remove dust from ports
- Clean the metal connectors with a dry cloth or cotton swab
- For stubborn grime, slightly dampen the cloth or swab with isopropyl alcohol
- Let everything dry completely before reassembling and testing

Besides, if your Nintendo Switch is not connecting to your TV, you might feel so annoyed, so here, let’s figure out why this happens and how to fix this issue easily.
When to Consider a Replacement Dock
If you’ve exhausted all troubleshooting options and your Switch dock is still not working, it may be defective. Some signs a dock needs to be replaced include:
- Visible corrosion or damage on the internal components
- Repeatedly losing connection even with different Switches and cables
- Failure to power on indicated by no LED lights
- Overheating or burning smell during use
At this point, contact Nintendo customer support for repair or replacement options before attempting any DIY fixes that could void your warranty.
Expert Tip: Use the Best Practices
As gaming industry insiders, we’ve seen Switches come in with all kinds of dock-related issues. Most could have been avoided by following these tips:
- Only use your dock on a stable, hard surface with good ventilation
- Avoid bending or putting excess pressure on cables when connecting
- Let the dock cool down between long play sessions
- Invest in a portable dock sock or case for protection when traveling
- Consider uninstalling skins that could interfere with dock connection
- Don’t attempt any unauthorized modifications or hacks
By treating your Nintendo Switch accessories with care, you can enjoy years of big screen gaming without dock malfunctions.
FAQ: Nintendo Switch Dock Not Working
Should I use a third-party Switch dock? While some affordable options exist, we recommend sticking with the official Nintendo dock for best compatibility and to avoid damaging your Switch.
Can I use my Switch without the dock? Yes, the Switch functions as a handheld gaming device without needing to dock. But you’ll need the dock to play on a TV or charge the game console.
What does a blinking green light mean on the dock? A flashing green light indicates the dock doesn’t detect a Switch console. Check that the Switch is properly seated and the connector pins are clean.
How much does it cost to repair a Switch dock? Nintendo charges a flat fee of $99 to repair Switch consoles and docks not covered by warranty. But the price can vary based on the issue.
My dock won’t output to the TV in 1080p. Why? The Switch dock outputs a max of 1080p at 60fps. Check that your TV supports this resolution and the “TV Output” setting is correct in System Settings.
The Switch Dock Dilemma, Solved
A Nintendo Switch dock not working can be frustrating when you’re eager to transition from handheld to TV gameplay. Fortunately, most dock issues can be resolved in a few simple steps.
Work through our troubleshooting checklist, starting with a physical inspection and ending with a replacement if needed. With these expert tips, you’ll be back to big screen gaming in no time!