You may have found your Nintendo Switch dock not working, and the inability to know why becomes very annoying.
The following article is our endeavor to help you with some insights into the reasons for the occurrence of this issue.
We would also provide very helpful fixes for the problem so that the users can make a fresh start.
About Switch Dock
The Switch Dock is made up of electrical connectors that give it the role of a docking station for electrical appliances. It enables one to charge the Nintendo Switch by connecting to it and can also be connected to a TV with the help of an HDMI cable.
There are various other features of the Dock, including two USB ports for the 2.0 version and one USB port for the 3.0 version. Upon docking the Nintendo Switch, it lets the users enjoy a view of 1080p high resolution along with a frame rate of a maximum of 60 fps.
Switch Dock has revolutionized the Nintendo Switch to give an ultimate level of performance. However, this is not mean that the Nintendo Switch is free of any issues.
Many users have been reporting several instances of the Nintendo Switch dock not working as per the expectations and the bizarre problems that occur, like the Switch refusing the connection.
PS: if you wish to figure out the HDMI port is not working, just click to read more.
Reasons for the switch dock not working properly
After a careful study of the issue and all related evidence, our team was able to carve out these possible reasons for the Nintendo Switch issue.
- Error state of the dock: This usually happens with many peripherals where they fail to recognize the connected devices. The same happens with the Switch dock, and thereby it fails to connect with the Nintendo Switch or the TV.
- Wrong order of the inserted cables: This is an interesting issue to think of, which involves the order of the plugged cables affecting the dock’s behavior. The reason for it might be any mistake or coding bug in Nintendo engineering.
- Cable not supplying enough power: The Switch dock charges the Nintendo device primarily, and an inadequate power supply to it will cause trouble in the charging process. The power cable might be the reason for it.
- Shared power outlet: Another absurd but possible reason can be the Switch dock’s connection to any shared power outlet. A power outlet with many devices plugged in fails to give sufficient power to the dock.
- HDMI issues: This can be another reason for the Nintendo Switch dock not working, where the connection between the TV and the dock fails to establish.
- Wrong configurations: If the PC has faulty configurations, it will cause a problem with the Switch dock’s functioning. This can be fixed by resetting the temporary files or performing a hard reset if need be.
- Problematic dock: This can be the last and worst case. Consoles can face different issues, even after being new. There is nothing that can fix it but the help of any third-party expert.
Let’s see the fixes now. We have placed the solutions in a particular sequence based on the difficulty level. We suggest you follow the methods accordingly to troubleshoot the Nintendo Switch dock not working.
Note: We strongly recommend that before moving ahead with any fix, create a backup of all the important files and settings on the cloud base to avoid any risk of data loss.
If the Nintendo dock is not taking power, then press the power button and keep it held for about 30 seconds with the main power plugged in.
Fix 1: Power Cycle the Full Setup to Fix Nintendo Switch Dock Not Working
This is the first method that you should try, as it can just be the easiest and quickest fix to the issue. Power cycling involves the full re-initialization of the peripherals to reset all the temporary configurations.
You will have to set new files for re-configuring the Switch. This method has given successful results in troubleshooting both consoles and computers.
Before you begin with the method, make the backup of all your data ready, and save all the files. This is because some cases involve the setting up of temporary configurations as default.
1. First, you need to unplug both the power cable and the HDMI cable from the Switch Dock.
2. Now press down the power button and keep it held like that for about 10-15 seconds.
3. Leave the button and then wait for around a minute. At this time, try doing the same process as mentioned above with the Nintendo Switch and your television.
4. Now plug everything back in and Switch on their power. Try connecting the Dock and Nintendo Switch and see if that is done successfully.
If the fix fails, then this means that the temporary configurations were not a fault for the Nintendo Switch dock not working. The problem must be in the hardware modules; the next fix will deal with that. Read on.
Fix 2: Insert the Cables in the Right Order to Fix Nintendo Switch Dock Not Working
You might be thinking that this is a very bizarre thing to do. However, when we studied the issue, our investigation revealed that a particular bug might affect the Switch dock to non-functionality.
The dock can then be worked with only if certain cables are inserted in a specific order. The cables that we are talking about are these- the HDMI cable, the Switch peripheral, and the power cable.
We discovered that the Switch dock suffers from a firmware failure if it doesn’t get the power supply before the connection of the HDMI cable with the television.
Besides, if your Nintendo Switch is not connecting to your TV, you might feel so annoyed, so here, let’s figure out why this happens and how to fix this issue easily.
Now you must have realized that everything about this method revolved around the ‘right order.’ So just follow the steps we give below very carefully.
1. Remove all the cables from the dock, and that includes the ones that we listed above too.
2. Now, firstly, you have to plug the power cable into the Switch dock and turn on the supply. Make sure that it is receiving the power by checking if the power LED is lit.
3. Secondly, plug the HDMI cable in. You must have already connected the HDMI with the TV and also selected the HDMI input so that everything is ready.
4. Lastly, you have to connect the Nintendo Switch to the dock. If the method succeeds, the green LED light will be lit up, and the dock input will change to HDMI.
Use the Switch device and the dock now. The issue must be resolved probably.
Fix 3: Check the Power Cable to Fix the Nintendo Switch Dock Not Working
As we have already mentioned, the Switch dock plays a dual function of being a connector between the TV and Nintendo Switch and a charger for the Nintendo Switch. Given that it performs such heavy tasks, it is obvious that the dock will demand a decently large supply of power.
If the power supply fails to be adequate for the dock, it will cease to function normally. You will come across various issues like the Nintendo Switch dock not working due to charge failure or the TV failing to connect properly with the HDMI.
You can take the example of a Power supplying unit of a PC. If this PSU doesn’t have the capability, which means that its wattage is unable to carry the power of the tower modules, then these modules, like those of the graphics cards, would not be able to power on and run.
To avoid this issue, check that you are using the original cable of the Switch dock. Another very important factor to check is that the power cable is being plugged into an independent supply outlet.
You may think this is a useless point since the dock will consume the same power amount even through an extension power station with other plugins.
However, it looks like the dock prefers being inserted into a single outlet, and the power supply is not being shared among many electronic appliances.
Fix 4: Check the HDMI Cable to Fix Nintendo Switch Dock Not Working
Now there occurs a split situation that many users come across. Here, they see that the dock is successfully charging the Nintendo Switch, but the TV is not getting connected to the Switch.
In such a case, you should straight away go ahead to check the HDMI cable. This cable is the one responsible for establishing a connection between the dock and the television.
If the HDMI cable itself happens to be faulty or has any issues, it will not transmit the content properly and result in the Nintendo Switch dock not working to connect.
To check the HDMI cable, you can try to insert it into any other device, like a PC or laptop, and then see if the cable is working. At the same, ensure that the other end of the HDMI cable is plugged into the television and not any other electronic device. If you happen to see that the issue is not with the HDMI cable, you can then move on to try another fix.
Note: It is to be sure that you have already made the right setup by choosing the TV’s input settings. Each television has some settings that allow you to choose and change the input source for the Television to display. Also, check that the correct input mode is set, which is the HDMI in this care. There can be more than one HDMI source in some cases, so check for that too.
Fix 5: Check the Dock for any fault
If nothing else worked out, then you might have to come down to investigate the Switch dock itself for any fault, lastly. There are many instances where the problems happen to be in the dock itself, involving its inner hardware modules being faulty.
If this comes out to be the case with you, understand that you cannot make the dock work in any way yourself.
What you can do is check the dock for any fault by doing a simple thing. Just get the dock of any of your friends and plug the Nintendo Switch and television into it. Here, you have to follow the steps of Fix 2.
If the alternative dock fails too in connecting with the TV or the Switch, then the issue is with the setting, most probably. However, if the dock does connect successfully, then your dock stands testified as being faulty.
- Q: My Nintendo Switch dock is not turning on at all. What should I do? A: First, ensure that the power adapter is securely connected to the dock and a power outlet. If it still doesn’t turn on, try using a different power adapter or contact Nintendo Support for assistance.
- Q: I can’t see anything on my TV when I connect my Nintendo Switch to the dock. What could be the problem? A: Make sure that the HDMI cable is properly connected to both the dock and the TV. Check if the TV input is set to the correct HDMI channel. If the issue persists, try using a different HDMI cable or contact Nintendo Support.
- Q: My Nintendo Switch dock feels loose when connected to the console. How can I fix this? A: If the dock feels loose, gently insert the console into the dock ensuring a snug fit. Avoid any rough handling that could damage the console’s port.
- Q: Can I clean the dock and connectors with water? A: No, it is not recommended to clean the dock and connectors with water. Instead, use a soft cloth or compressed air to remove any dust or debris.
- Q: How long does it take to reset the Nintendo Switch dock? A: Leave the dock unplugged for at least 5 minutes before reconnecting the cables. This allows the dock to reset and clears any temporary issues.
If none of the methods worked to fix your Nintendo Switch dock not working, your last bet could be taken from the customer service experts.
You can reach out to these centers through their support websites and talk to the experts thereby. They will give you an apt solution for your situation and act accordingly.