How to Cancel a Walmart Pickup Order Easily 2023?


By Jack

Update on

How to Cancel a Walmart Order

Have you ordered something from Walmart but now want to cancel it?

If yes, read the entire article to know how to cancel a Walmart order in a few easy steps.

Walmart Pickup and Delivery Facility


If you are thinking of a place to buy a variety of stuff for your household, then Walmart is the next stop for you! The Walmart store has it all. From snacks to decor, from cosmetics to furniture. Everything you can name could possibly be found here. That is the major reason for Walmart being the number one Retailer in America.

The convenience of finding most of the items you need in one store is so great. But what if someone told you that you could get it all using your phone? Yes, Walmart can also be accessed online. Here you can buy items, and those items can be picked up at the nearest store location.

After you add the items for Pickup and Delivery, they will be stored in a safe space. From here, they can be picked up by someone from the store to deliver to you.

This feature has been of real convenience for people who are not able to visit the store personally. Since its launch in 2007, Walmart has had the feature to order the items you need online. But you need to visit the store to pick those up.

However, the times have changed now. The pickup and delivery facility has improved the consumer’s experience at Walmart. But what if you order the items and now you want to cancel those? We have got you covered!

Here, let’s figure out how to Cancel a Walmart Order.

Reasons for Canceling a Walmart Pickup Order

Wrong item ordered

We’re only human, and sometimes we accidentally order the wrong item. It’s completely normal, and Walmart understands that.

Change in schedule

Life is unpredictable, and plans can change at a moment’s notice. Perhaps you can no longer make it to the pickup location or need to reschedule for another day.

Item no longer needed

Maybe you found the item at a better price elsewhere or decided you don’t need it after all. Whatever the reason, it’s okay to change your mind!

Walmart’s Cancellation Policy

Before proceeding, it’s essential to understand Walmart’s cancellation policy.

Time constraints

You can typically cancel a Walmart pickup order up to an hour before the designated pickup time. However, this may vary depending on the store and the items in your order.

Refund policy

Upon successful cancellation, Walmart will issue a refund to your original payment method within 3-5 business days.

By the way, let’s dive into our guide to understand the 2023 ThredUp return policy. Learn about refunds, processing times, and more to make your ThredUp experience seamless.

Is It Possible to Cancel a Walmart Pickup Order?

It is indeed possible to cancel a Walmart order by using the Walmart website or mobile app. According to reviews from many people, it is easy to cancel a Walmart order. The process results in success most of the time.

However, there is no guarantee of success every time you try to cancel your order. Sometimes the cancellation fails, and in that case, there are many ways to solve the issue. The easier way is to just return the items after receiving them.

The other option is to contact customer service, but it will take a bit of your time. We recommend you read the terms and policy guidelines of Walmart, which can be found on the website. These guidelines would clarify the doubts you have about refunds & returns and even the cancellation of orders. You can just visit and find out more.

Besides, if you wonder how to cancel an Etsy order correctly, this article will explain the cancellation process in the simplest possible format.

How to Cancel a Walmart Order Using Mobile?

Your Walmart Order can easily be canceled by following the steps given below:

1. Open the Walmart App

Open the Walmart app on your mobile phone. If you don’t have the app, you can download it using the App Store or Play Store on your device.

Also, are you wondering how to cancel an order on StockX? Well, here, you will learn pretty much everything on how to cancel a StockX order.

2. Navigate to the “Shop Pickup” Option

You can find the “Shop Pickup” option very easily on this interface; tap on it to proceed.

3. Click on Three Lines in the Top Left Corner.

On your screen, you will notice three lines in the top-left corner, tap on those lines. Then find the option saying, “Purchase history“. This will list your previous orders.

Purchase history

4. Edit Order

You can tap on Edit Order, then cancel your order by clicking on “Cancel Order.” This will complete the cancellation.

Edit Order
Cancel Order

How to Cancel Walmart Pickup Order Using Website?

It is pretty easy to cancel a pickup order using Walmart’s website. The steps given below will help you through.

1. Visit the Website

By clicking on the URL, you will go to Walmart’s website. It is important for you to log into your account after going to the site.

2. Go to “My Account”

Find the option which says “My Account,” then tap on it to proceed. Then navigate to the option “Purchase History.”

3. Cancel the Order

On this screen, your orders will be listed. You can just choose which order you want to cancel and then click on “Request Cancellation“. That concludes the part that you need to do.

Request Cancellation

What if You Don’t Pick Up the Order?

There are multiple things that could happen if you don’t actually pick up your Walmart order from the store. We have listed those consequences below:

  • The Order will be kept as it is for seven to ten days from the date of pick up.
  • In case you still don’t come to get your items after an extended seven days wait, the order will be canceled. Which further will start the refund process.
  • Even though the refund is given to you, some amount will be deducted from it as a restocking cost.
  • Within the next two or three business days, you will receive your refund.
  • The one-day extension is given by Walmart if you put in a request for an extension of pickup time.
  • The Coolers and cold storage areas at Walmart will preserve your order for 7 to 10 days after the pick-up date.

No Guarantee of Cancellation

After following through with this article on “How To Cancel A Walmart Order,” you might end up on the cancellation page to finish the task. However, it is not guaranteed that your order will be canceled immediately. This might happen due to a few reasons.

In major cases, the order is placed for next-day delivery or two-day delivery. If you have ordered your goods in urgency, then your order may have been already processed before you even decide to cancel.

It usually takes less than an hour for such an order to be processed, as they are the top priority. Now, if an order is processed, it will be more difficult to cancel it.

The safest option will be to return those items after you receive them and wait for a refund. If you have canceled your order, don’t be relieved immediately.

Wait until you receive an email from Walmart confirming the cancellation. If you don’t receive the email, you should keep checking the status of your cancellation request.

What Happens if You Miss the Pick-Up Time?

If your pick-up order is all ready for you at the store, and now it’s time for you to pick it up. But there is a little problem, that you are late. And you fear that you won’t make it in time. Worry not, because the due time is not the only time for you to pick up your order.

As per our information, you can pick up your order at any time of the day except for when the store is closed. However, if you still think you will be late to pick it up, we recommend you call the store and let them know about the delay.

You may have been delayed after following the steps on “How to cancel Walmart pickup order?”. Maybe you were waiting for the confirmation email about your cancellation.

In such cases, you can always return the items after receiving them. If you want to return the items, you can do it by sending them via UPS or taking them back to the store with a receipt.

We have a little tip for the ones who are new to online or offline modes of shopping at Walmart. You can save a lot of money if you check their mega guide on Walmart Clearance tips and Walmart Rollback.

Furthermore, we have covered other topics like What if your order isn’t picked up from the store? And How much time does processing of Walmart orders take?


1. What if I miss the cancellation window?

If you miss the cancellation window, you can still return the item after pickup. Visit the store’s customer service desk with your receipt, and they will assist you in processing the return.

2. Can I cancel a Walmart pickup order for someone else?

Yes, but you’ll need their account login information to do so. Alternatively, you can ask them to cancel the order themselves or contact Walmart customer support for assistance.

3. Will I be charged a cancellation fee?

No, Walmart does not charge a cancellation fee for pickup orders. However, it’s important to cancel within the allowed time frame to avoid any issues.

4. Can I change the pickup location instead of canceling the order?

Unfortunately, you cannot change the pickup location for an existing order. You will need to cancel the order and place a new one with the desired pickup location.

5. How long does it take to receive a refund for a canceled order?

Refunds are typically processed within 3-5 business days. However, the exact time frame may vary depending on your payment method and bank.

Bottom Line

If you are worried that canceling a Walmart will take so much time, then we recommend you relax. It is because Walmart as a brand offers so much convenience to its customers. This convenience is rewarded to customers through various benefits.

The Order and Pickup or Delivery option is one of the greatest benefits that Walmart has to offer. The store values the customer’s personal life and adjusts according to your schedule. These kinds of facilities make Walmart the most customer-friendly retailer in America.

Thanks for reading this article on ‘how to cancel a Walmart order‘ & ’how to cancel a Walmart pickup order. ‘ Let us know your feedback in the comment section.


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.