CBS App Not Working [FIXED] 2024

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CBS App Not Working

“I am bothered because my CBS app not working since the morning. Can someone please tell me how to overcome this error? Thank you very much!” 

Have you come across the above issue and looking for a solution? If so, the content below will solve your problem.

The app called CBS All Access is regarded as one of the most important streaming services in the US. It’s possible that your CBS app won’t operate at times, and finding a solution to that problem is crucial.

It functions faultlessly on the gadgets of some users. Despite this, some users have reported that the streaming experience is cumbersome. This article aims to simplify the process of diagnosing issues with the CBS app for you.

Therefore, let’s delve into why CBS apps don’t operate and the potential solutions to these problems.

CBS App Not Working – What Are the Reasons?

It is true that the option called CBS app service has been there for a while. But many customers have reported experiencing significant downsides, leaving many of them unsure of what to do next.

For instance, a user’s trouble could have been caused by obsolete equipment or a CBS server. The good news is that the majority of these issues can be resolved by adhering to the methods below.

Besides, let’s explain how to cancel CBS All Access service properly. If you already are a CBS All Access subscriber & wish to cancel it, just read on.

Reason 1: Getting a Blank Screen Upon the Launch

This is a problem that affects a large number of devices that use the Android OS.

Assume that you first launch a new application. In this case, you will typically see a black color screen for a considerable amount of time.

And this will happen before the program becomes unresponsive. There are a few different approaches that can be used to resolve this issue.

Solutions to Try

01. The majority of the time, the issue is caused by a simple blip during the loading process. Stop using the CBS app if it’s already giving you trouble, and close it. To open the application again once it has been closed, simply click on it. It’s possible that it won’t work at all.

02. Hard reboots are an option for Android phones. Maintaining simultaneous pressure on the “Home” or “Power” buttons for up to ten seconds will power the device.

After that, release that “Home” button but continue to hold down the “Power” key until the screen illuminates. After that, you can release the “Power” key. If you give the app another shot, it ought to now function in the expected manner.

Reason 2: The App Itself Isn’t Loading

There are multiple potential causes for loading problems in mobile applications. There could be a problem with the server on which the CBS app is hosted.

Or, it can happen due to an issue with your WiFi connection or mobile data connection. In some cases, it might occur when plenty of individuals are using the app consecutively.

Solutions to Try

  • The only solution you can try in this case is to wait for some time and try again.
CBS App Itself Isn't Loading

Reason 3: CBS App is Outdated

It’s imperative that you check the data connection properly and confirm that they are both operational.

This is true no matter whether it is a WiFi connection or a mobile connection. It is highly possible that the outage will prevent updates to the CBS app.

Solutions to Try

Check to see if your mobile device has enough storage space. This is required as it allows you to install the most recent software upgrades. It’s possible that you don’t have adequate storage for your apps, which would prevent them from receiving updates.

CBS App is Outdated

Reason 4: The App is Freezing

Your CBS app is not working, probably because of the frozen app. The fact that your CBS app occasionally hangs up on users is frequently raised as a concern. Usually, it displays some essential information that is important for the user.

Instead, a still image from an advertisement is displayed. If you are using the essential membership, CBS All Access can occasionally freeze once the commercial break is over. This issue does not only arise when you are trying to watch the latest episode of a program. This can also occur during commercial breaks.

Solutions to Try

If you reset or restart the device, you should find that the problem has, at least temporarily, been fixed. Remember this simple fix in case it occurs again.

You could save a lot of time and avoid a lot of hassles if you do it this way. So, if your CBS All Access is not working, the best approach is to follow the above solution.

CBS App is Freezing

Reason 5: You Cannot Access the CBS App Through Roku

Despite its widespread adoption in the US, Roku continues to receive customer complaints about incompatibility. “Isn’t your CBS all access not working on my Roku device? Or, would the service simply not synchronize?”

Rather than allowing users to access the app store, Roku redirects them to the company’s main page. Nonetheless, they have no problems watching live TV.

So, if you experience CBS All Access not working error, the next move is to follow the steps below.

Solution to Try

It can help to reset your gadgets. Make sure that you are running the most recent version of the software for the device and app. Try contacting CBS’s Customer Service to determine if the issue is on their end of the connection.

Reason 6: There’s a Problem with Subscriptions

There is a possibility that the CBS app is not working on any of your devices. As a consequence of this, you need to check online and see if the device you’re using is compatible.

Many people who have utilized the service in the past are unable to do so at this time. It happens along with the error message. If your app has not been updated in a while, it may not be compatible with other apps. If not, it may not be able to sync properly if it is outdated.

Solution to Try

The only solution you can try is to upgrade the respective device. Then, contact their support team if the CBS app not working issue persists.

There's a Problem with Subscriptions

Reason 7: There’s Something Wrong with the Browser

There is a possibility that your web browser does not support the CBS All Access option. And because of that, it is unable to give access to the content that is available through that service. 

You can attempt to fix the streaming issues with CBS All Access by removing the cache and data. Also, you can try to reload the page or even restart your browser if the CBS app is not working.

Haven’t you installed any ad-blocking add-ons on the browsers? If so, you can utilize the solutions that are provided below.

Solutions to Try

01. Visit the website and determine whether the most recent version of your browser has been installed. In such a case, please follow the directions that appear on-screen to bring it up to its latest version.

02. Check if your browser is compatible with CBS All Access.

03. Delete the browsing history and cache of the browser. You should also delete cookies. Please find below the steps to do it.

  • First, you should go to “Settings” (you should click on three dots to access it). You can see it on the right-hand side of the browser.
Chrome Settings
  • After that, go to the “Privacy & Security” option. Then, go to “Clear Browsing Data.”
  • After that, you should check all the boxes that represent options like Cookies, Browsing History, etc. Also, you should select Cached Images and files.
  • Now, please click on the “Clear Data” option. You should also ensure that the respective time range is defined to be “All Time“.
Clear All Time Browsing data
  • Now, you should relaunch your browsers and sign in to the “CBS All Access.” As we believe, it will be able to solve the CBS app not working error.

04. Go to the “Reload” option located in the browser and refresh. If not, you can even tap the F5 key on the keyboard and reload the page.

05. Exit the browser and open it again.

06. Use a different browser other than the one you are using right now to fix this error. Sometimes, some browsers give occasional problems, so switching to a different browser often helps.

Reason 8: Disable Any Adblockers You Might Have Installed

Ad Blocking plugins and other content-filtering solutions are often utilized to prevent websites from displaying advertisements to us. If not, they reroute us to potentially hazardous destinations on the internet. AdblockPlus is one of those examples.

However, because of the way that these extensions stop playback, we are frequently unable to stream movies on CBS. You should disable ad blockers in order to access sites associated with CBS All Access. You can accomplish this with AdblockPlus in the following ways:

Solution to Try

Below are the steps to use to implement this solution.

  • First, you should click on the icon “ABP” on the toolbar of the browser.
  • Then, go to the option “This Website” option and toggle it off. Then, it will stop the service.
Disable Any Adblockers
  • After that, you should reload your CBS service. To do that, please hit the F5 button. Then, you should see if the respective service is working as expected.

Reason 9: Get Rid of the Tracking Protection Option on Mozilla Firefox

Plenty of users prefer Mozilla Firefox as their primary web browser since it is a reliable and popular option. It is packed with a ton of features, like tracking protection. 

However, when this option is activated, you may experience a CBS app not working error. That’s because the respective service does not function as reliably as one would anticipate it would. Because of this, we have to disable this feature.

Solution to Try

Here’s how to overcome CBS All Access not working error by disabling tracking protection.

  • Go to the hamburger icon (three lines) and select “Options.”
  • Then, select “Privacy & Security.”
  • Then, go to “Enhanced Tracking Protection.” After that click, the radio button is located next to the “Strict” option.
Enhanced Tracking Protection

Frequently Asked Questions (FAQs)

  1. Why is my CBS app not loading or opening?
    • There could be several reasons behind this issue, such as poor internet connectivity, outdated app version, or app-specific glitches. Try the troubleshooting steps mentioned in this article to resolve the problem.
  2. How can I improve video quality on the CBS app?
    • Ensure that you have a stable internet connection with sufficient bandwidth. You can also try adjusting the video quality settings within the app or closing other bandwidth-consuming applications on your device.
  3. What should I do if the CBS app keeps buffering or freezing?
    • Check your internet connection and try restarting your device. If the issue persists, clear the app cache and data or contact CBS support for further assistance.
  4. Why am I unable to log in to the CBS app?
    • Double-check your login credentials to ensure they are correct. If you’re still unable to log in, try resetting your password or contacting CBS support for help.
  5. Is the CBS app available in my country?
    • The availability of the CBS app may vary by region. Check the official CBS website or app store listings to verify if the app is available in your country.


In conclusion, the CBS app not working can be a frustrating experience, but with the right troubleshooting steps, you can resolve most issues and enjoy uninterrupted streaming of your favorite shows.

Remember to check your internet connection, update the app, clear app cache and data, restart your device, disable VPN or proxy, and verify the CBS app server status. If all else fails, contacting CBS support will ensure that you receive the necessary guidance to overcome any lingering problems.


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.

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