Vizio SmartCast Not Working? – 9 Solutions for You

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Write By Jack

If your Smartcast is not working and you wish to get it fixed, you can follow the guide below.

In this guide, we will explain every practical solution to address this specific issue.

Reasons Why Your Vizio SmartCast Not Working 

If truth be told, there is more than one reason for Vizio Smartcast Not Working issue.

Mentioned below are all those reasons for your reference.

Besides, if your ‘Roku remote not working,’ needless to say, how frustrating it can be. So, learning how to fix it ASAP is vital for any Roku user. Let’s Fix it Now.

● Router-related Errors

Your router may be the source of this problem if it is malfunctioning or incorrectly configured.

Therefore, we’ve offered some advice on how to set up the settings of your router on this page. Follow those instructions and make an effort to fix the problem.

● The Firmware is Outdated

It’s possible that using your gadget with out-of-date firmware would cause this kind of issue. You should verify that you have the most recent firmware version installed on your device.

● Issues Related to Network

Your network connection could be at fault, causing you to experience these kinds of problems.

So, you should connect to a different network if the one for your home is down. Verify whether changing networks addresses the problem.

So, What Can You Do if SmartCast Home is Not Available?

We hope that you find the information here helpful in resolving the SmartCast TV not accessible problem.

Get the Smartcast service up and running by trying the provided methods and fixes.

Solution 01: Refresh Your SmartCast Home

Assume that there is a temporary error related to the software. In that case, you can easily fix it using the steps below.

  • First, you should turn on your TV and select the input to the SmartCast feature.
  • Open TV.
  • Then, select “TV Menu.”
  • Go to “System Menu.”
  • After that, select the language into French or Spanish. Keep the menu open.
  • Now, you should wait so SmartCast Home will load. The home network might slow if it doesn’t load as expected. So, pay attention to that as well.
  • Once the page is loaded, change its language to English.

Your SmartCast Home not available issue should be gone now.

Solution 02: Power Cycle All the Devices, Including Vizio SmartCast

If you still notice Vizio Smartcast not working error, you should try this solution as well. With a power cycle, you might be able to solve many types of issues.

  • First, you should turn off the SmartCast TV. After that, unplug it from its power source.
  • Then, uninstall your SmartCast app and install it again. After that, you should restart the device.
  • Now, turn on the router and the TV.  
  • Connect those devices to a Wi-Fi network.
  • See if the issue is solved.
Power Cycle All the Devices

Solution 03: Use a Soft Power Cycle

You can perform a soft power cycle to fix this issue. Mentioned below is how to do that.

  • Press the menu button on your Vizio remote.
  • Select the System option and then go to Reset and Admin.
  • You should now select a power cycle. Hit Yes to confirm your action.
Soft Power Cycle
  • You can now restart the router along with your smartphone.
  • When the TV starts, you should wait for some time.
  • Then, connect all the devices to a network connection.
  • Check if everything is fine or if your Smartcast is not working.

Solution 04: Check if the Internet Connection is Working Fine

This issue can occur if there is something wrong with your internet connection. Navigate to your Vizio TV’s Network menu, and then pick test connection to test the internet connection. Verify your TV’s internet connection status now.

Are you already connected but are still not getting adequate transfer rates? If so, try implementing some of the suggestions presented below.

  • It is recommended to connect your devices to a private network rather than to a shared one.
  • Make sure that the router and Vizio TV are placed close enough to communicate efficiently.
  • Unplug the router from its power outlet. Then, turn it on after 30 seconds.
Check the Internet Connection
  • At this time, you should check the internet connection of the other devices but not on Vizio SmartCast.
  • Then, you should try streaming a YouTube video. If not, you should see if the internet works properly. If that doesn’t work, you should get in touch with the ISP and see what’s wrong.

Solution 05: Use a Different Network

If your current network doesn’t function with your Vizio TV, try switching to another one. Determine if the lack of SmartCast availability you’re seeing is related to network problems by following these steps.

Connecting Vizio to a mobile hotspot is one way to verify that SmartCast is functioning correctly. If it is, then you may want to contact your Internet service provider for assistance.

Use a Different Network

Solution 06: Change the Language and Reload SmartCast

Assume that Smartcast Home is not available on your Vizio TV even after the previous solutions.

In that case, you can use this solution. You can change its language so it will refresh the smartcast app.

After that, you will be able to switch the language once again to English. This will probably work as a solution.

  • Go to System after pressing the “Menu” key on your TV.
  • Go to Menu Language.
Change the Language and Reload SmartCast
  • Go to the right or left on Vizio remote and change the existing language.
  • Wait for a while so Smartcast will reload.
  • When it is reloaded, you should switch the language again to English to proceed.
  • Check if your Smartcast is not working even after that solution.

Solution 07: Reconfigure Your DHCP Settings

SmartCast TV availability problems can arise if DHCP has some configuration issues. If not, errors can appear if it is not activated on the local network.

The dynamic host configuration protocol (DHCP) provides each computer on a network with its own distinct IP address.

This specific problem can occur on a Vizio TV if the service is malfunctioning. If you want to modify or set up the DHCP configurations, you can do so by following the below instructions.

  • Shut down the TV.
  • Open your browser on a computer and enter your router’s URL.
  • Enter the credentials and sign in.
  • Enter the router settings and reach DHCP. You will be able to find network settings. You can go to setup.
  • If DHCP is currently disabled, enable it. If it is already enabled, disable it and reenable it.
  • Save the settings and exit.
  • Start Vizio TV and see if the issue is gone.

Solution 08: Check if Your Vizio Software is Outdated

This issue could be related to your use of out-of-date software. It is recommended that you see whether there are any new software upgrades for the Vizio TV.

You should take the following actions to find the most recent updates.

  • Go to the home screen of your TV and select “Settings.”
  • Select “System” and then go to “Check for Updates.”
Check if Your Vizio Software is Outdated
  • Check if it has any updates.
  • Install the available updates and restart.

Solution 09: Reset Your Vizio TV

Are you exhausted of other troubleshooting methods and still see your SmartCast Home Not Available? If so, resetting your TV to factory settings should do the trick. The procedure for resetting your TV is detailed below.

Using the Menu

  • Press your remote’s menu button and select “System.”
  • Now, you can go to the admin.
  • Select “Reset Smartcast TV to Factory setting.” 
  • Then, you should check if it is working.

Using the Remote

  • First, you should pre and hold both the volume and input buttons for about 10 seconds.
  • Now, you will see a bar on top of the screen.
  • Press your input key for about 10 seconds to shut down the TV.
  • Start the TV now and follow all the instructions. That will reset the TV to its factory settings.

The issue should be fixed by now.

Is It Still Down?

Have you tried all of the above solutions and had no luck so far? That means did you change your DHCP settings, checked your internet connection, and reset its TV to default settings? And are you still getting the same error?

If so, you can check the status of the Vizio SmartCast. If that particular website shows you an outage, you will have to do nothing but wait. When Smartcast is not working due to an issue on their end, you must wait until they fix it.

Ask for Support

If nothing works, you should contact customer support service and get some help. They must be able to find out the issue based on your information and the data they find.

Be sure to explain your matter in a clear, straightforward manner. They will definitely help you out.

Frequently Asked Questions

Why Do I See SmartCast Home Not Available Message?

This could be due to a faulty DHCP configuration, corrupted firmware, or a coding error. We’ve included some of the finest ways to address this problem. So, give the aforementioned techniques a shot.

What Prevents My SmartCast App from Working?

If restarting your devices doesn’t solve the problem, try checking your internet connectivity and other debugging procedures.

Assume that the SmartCast app is still malfunctioning. So, you may want to see if Vizio is available for your region or country.


You may try any of the above solutions if your Vizio SmartCast is not working. You can share your thoughts about the above-mentioned solutions with us.