Disney Plus Stuck on the Loading Screen – Fixed!


By Jack

Update on

Disney Plus Stuck on Loading Screen

You are reading this guide most probably because your Disney Plus is stuck on the loading screen.

The good news is that we created this article using the most effective ways to fix this issue.

So, let’s go ahead and find out how to get your Disney Plus back on track.

Overview of Disney Plus

Disney Plus

Disney Plus can surely be considered a leading source of entertainment. It is one of the many streaming websites and apps that have gained prominence pretty recently.

If the Disney Plus loading screen remains unmoved despite your best efforts, you aren’t necessarily alone.

It is possible to use Disney Plus on a computer, web browser, Xbox, Rokus, smart TV, iOS, or Android. However, due to several reasons, the service could be frustratingly slow on any of those devices.

Regardless of the reason why Disney Plus is stuck on the loading screen, we will help you how to overcome it.

Besides, here, we will learn about the causes of the Disney Plus error code 41 and how to change the language on Disney Plus easily with different solutions.

Possible Reasons Why Disney Plus Stuck on the Loading Screen

As we mentioned briefly, Disney Plus can stop working due to several different reasons.

So, having a good understanding of such cases can be helpful when you look for solutions.

Mentioned below are those reasons for your reference.

  • Problems related to network
  • Server errors related to Disney Plus
  • Issues pertaining to Cache
  • VPN-related issues
  • Your streaming device is malfunctioning

Solutions to Try if Your Disney Plus is Stuck

If the Disney+ loading screen never goes away, there are a couple of fundamental solutions to try.

For instance, you can try switching to a new browser and updating or reinstalling the Disney Plus channel.

Also, rebooting the streaming device, checking the network router/Wi-Fi/Ethernet cable, and cleaning corrupted cache entries may work.

That said, mentioned below are those solutions explained in a detailed manner.

01. Check the Network Connection

Here’s the first solution you can try if your Disney Plus is stuck on the loading screen.

Network problems are a common cause of Disney Plus’s inability to progress past the loading screen.

You’ll run into this difficulty if your internet connection isn’t as quick as the website/app needs it to be.

If this is the case, a simple web tool will suffice for determining your connection speed. Plenty of options exist for you to choose from. If possible, try connecting to a different wireless network or changing ISPs.

02. Use Google

You’d be surprised by how frequently this problem can be fixed with the assistance of a search engine. In fact, you can fix it if it’s an issue related to connectivity or caching.

To fix it, you can Google it by typing in “” in the search bar of any web browser. After that, just hit the search button. To visit the website, select the result and then click the link.

Fix Disney Plus is Stuck by Google

03. Load a Different Page or a Video

If you are yet to succeed and Disney Plus is stuck on the loading screen, try this solution as well. If the problem is with caching issues or the servers, it may only affect a certain page. 

Without repeatedly trying to access the same website or video, consider returning to the main page.

Then, you should select a different one to view. If you still have this problem after trying different pages, it’s probably a site-wide issue.

04. Get Rid of Corrupted Cache and Data  

The problem could be caused by corrupt data or caching. In addition to that, it could affect only one page or the entire site. There’s also a chance of seeing a blank screen.

If that’s the case, you might want to delete some things from your browser’s cache. Or, you may erase some data from the streaming app you’re using.

To get it done, you may follow the steps mentioned below.

  • First, you should go to “Settings” and select “Storage.”
  • Then, go to the option called “Clear Cache.” Then, select “Clear Data.”

On the other hand, if you intend to stream using the browser, clean the browser data and cache. This is applicable to any browser you may use.

Mentioned below are the steps to clean the cache & data on several different browsers. Please note that the steps may vary slightly on different browsers.

Google Chrome

  • First, you should click on the icon that represents the menu. After that, select “Settings.”
  • Then, click the option called “Privacy & Security.” You should then select “Clear Browsing Data.”
  • Select a suitable time range. In most cases, it is better to select the “All Time” option.
  • Once you have done that, select “Clear Data” to proceed.
Clear browsing data on Google Chrome


  • Select the icon that represents Menu. Then, you should go to the option called “More Tools.” Select “Clear Browsing Data” to proceed.
  • Now, select a suitable time range and select “Clear Data.”
Clear Browsing Data on Brave


  • Click on the option called “Menu.” It is located under “Privacy & Settings.” You will then find the option called Browsing Data.
  • After that, you can see an option called “Clear.” Click on it.
Clear browsing data on Opera


  • First, you should click the “Safari” option located at the top area of the browser. Then, you should click on the option called “Clear History.”
Clear History on Safari
  • Then, select a desired range of time. After that, click on the option called “Clear History.”
Clear related cookies on Safari
  • Once the cache and data are cleared, you can open the streaming app once again. Then, the issue will be fixed.

After clearing the data, you should see if Disney Plus is stuck on the loading screen. If it does, proceed to the next solution.

05. Change Your Browser

Change Your Browser

If you still experience the same error, you should follow the solution mentioned below.

As per this method, all you need is to use a different browser instead of the current one. For many users, this method has worked.

06. Check if There’s Something Wrong with the Disney Plus Website

There’s no shortage of things that can cause Disney Plus to get stuck on the loading screen. This includes problems on the server end.

If that’s the case, we should say that you have nothing to do other than waiting. So, how do you find out if the server is down for all the other users (or just in your area)? Just go through the steps below.

Basically, there are two different methods to do this. As per the first method, you’re supposed to ping the respective website with the assistance of the command prompt.

However, on a macOS, you should check it using the Network utility. If not, there are other online tools you can use.

Method 01: Pinging

Please note that this method needs an internet connection. So, go ahead and check if you have an active internet connection before proceeding.

Pinging on Windows
  • First, you should open the command prompt. In Windows, you are supposed to enter the text “ping”
  • After that, you should press the “Enter” key.
  • Once you have done that, you might be able to see a phrase that starts with “PINGING” followed by the IP address.
  • If you see an option that starts with “Reply from” and four lines, the Disney+ site is up.
  • However, if it doesn’t work, you will be able to see a message mentioning “Request Timed Out.” This necessarily means that there’s something wrong with their website.
Pinging on macOS
  • Open Network Utility on your Mac. You can search for this option by typing the text “Network Utility” in your system’s spotlight.
  • After that, you should select the option “Ping,” which appears as a tab.
  • Now, you should enter the official URL ( Make sure that you select about ten pings and hit “Enter.”
  • You will get all the packets successfully transmitted if the website in question is running.
  • If you are using Linux, the pinging process is somewhat different. In this case, you should hit “Alt” + “CTRL” + “T” on the keyboard. Then, you should follow the process as you would in Windows.

Method 02: Using an Online Tool

To determine if the site is functioning, you can also utilize a website checker. You can see if the given website is up and operating with the help of online tools. These tools are available as free or paid options.

Mentioned below are some of the free tools.


If you necessarily find out that the issue is related to their end (Disney Plus), just wait. You can check the site once again in a couple of minutes.

07. Disable or Change Your VPN

Disable or Change Your VPN

There are many users who are unable to access Disney+ due to their location. So, they will resort to using a virtual private network (VPN) to gain access.

The problem is that certain VPNs slow down your connection. As a result, it may be impossible to view some pages or visit certain websites.

Not only that, but Disney Plus also prevents access to the site upon detecting the usage of a VPN. So, turn off the VPN and see whether you can get into the content of Disney+.

Use a premium service such as Express VPN, NordVPN, SurfsharkVPN, or Proton VPN if you really need VPNs.

08. Reboot the Device Used for Streaming

Some Fire TV users who reported identical issues indicated the problem went away after a device reboot.

This is true for the Apple TV, the Chromecast, and the Roku stick, among others.

Reboot the Device Used for Streaming

If you ever find yourself in a somewhat similar predicament, try restarting your device.

09. Reinstall Your Disney Plus

Reinstalling Disney + on the streaming device is another option for fixing this annoying error. 

The availability of updates can also be verified. Update and give it another shot if so.

So, those are the solutions you can try if you are facing Disney Plus stuck on the loading screen.

Tips to Prevent Future Loading Issues with Disney Plus

Maintain Strong Internet Connectivity

Make sure your internet is strong and stable. If you frequently have issues, consider getting a WiFi extender or upgrading your internet plan.

Keep Your Devices and Apps Up-to-date

Regularly updating your devices and apps can prevent compatibility issues. This goes a long way in ensuring a smooth streaming experience.


In this article, we’ve discussed common reasons why Disney Plus might get stuck on the loading screen, and shared effective solutions to fix this problem.

While this issue can be frustrating, following these steps should help you get back to enjoying your favorite shows and movies in no time. Which solution actually worked for you? Please let us know.


Ten years of experience in information and computer technology. Passionate about electronic devices, smartphones, computers, and modern technology.

Leave a Comment